Job Information
U-Haul Production Support Specialist in Phoenix, Arizona
Location:
2727 N Central, Phoenix, Arizona 85004 United States of America
Job Description:
U-Haul is seeking a Production Support Specialist to focus on maintaining batch application processes, troubleshooting and taking corrective action system maintenance tasks and improvement tasks.
Schedule: 3pm-1am Sunday-Wednesday or 11pm-9am Wednesday-Saturday
Essential Duties:
Provide first level recovery
Scheduling job processes
Handle Job Control Language (JCL) errors, restarts, etc.
Responsible for the Multi-platform scheduling, Job Control Language (JCL), PROC’s and other batch resources
Be able to escalate issues that need more hands-on resolution, i.e. bad data, missing files, program abends, etc.
Perform dataset maintenance.
Multi-platform monitoring, Z/OS, Oracle and SAP
Tier 1 & Tier 2 user and job support
Respond to all requests within an hour
Be able to work nights and weekends
Basic Qualifications (Required Skills & Experience):
Expert knowledge of MS Outlook
Expert knowledge of MS Teams
Excellent Troubleshooting Skills
Excellent Critical Thinking Skills
Preferred Qualifications (Desired Skills and Experience):
Knowledge of BMC Control products
Knowledge of Mainframe
Knowledge of of JCL
Knowledge of TSO
Knowledge of SQL
Knowledge of Java
Knowledge of SAP
Knowledge of Agile Project Management
Knowledge of DevOps
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.