Job Information
Arizona Public Service Payroll Systems Analyst Senior/Consultant in PHOENIX, Arizona
Payroll Systems Analyst Senior/Consultant
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Date: Sep 5, 2024
Location: PHOENIX, AZ, US, 85004-3903
Company: APS
Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.
Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
The Payroll Systems Analyst Senior/Consultant provides overall coordination, support and maintenance necessary to ensure the proper and effective functioning of business unit or department systems. Participates in the development, analysis, planning, implementation administration, and communication of a broad range of department systems, programs, policies and practices. Serves as the functional area's analytical expert for multiple systems and business areas, which may include system security, reporting, intranet web pages and other areas as defined. Works with other department functions to identify, plan and implement solutions that will maximize organizational effectiveness using technology. Partners with IS and/or leads projects involving process and system improvements and special technology needs. Develops and generates a variety of department, function and company reports and statistical summaries. Assists in the development and maintenance of standardized reporting protocol for the functional area to ensure data integrity and consistency.
System Transformation Project:
Learn existing Payroll and Time & Labor processes from existing subject matter experts within the APS organization.
Cross-Functional Collaboration: Promote cross-functional teamwork. They work with end-users to create implementation plans, project timelines, and processes.
Software Configuration: Assist in designing and configuring software parameters. Ensure that the ERP system aligns with the organization’s needs.
Status Reporting: Aid in status reporting, providing updates on project progress to stakeholders and management.
Continuous Improvement: Identify opportunities for improvement throughout the project lifecycle.
Mentoring: Mentor other team members, sharing expertise and knowledge.
*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.
Minimum Requirements
Payroll Systems Analyst Senior Minimum Requirements
BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
An additional five (5) years experience where strong understanding of payroll database design, structure, functions and processes and experience with database tools is obtained. Previous experience with the systems specific to the functional area may also be required.
Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.
Ability to identify process improvement opportunities and tie functional needs to technology solutions. Demonstrated project/team experience and ability to prioritize work.
Strong analytical ability to review data, see relationships and patterns as well as communication, interpersonal and organizational skills.
Experience in managing projects and identifying and resolving issues.
Requires proficient knowledge of emerging practices and technologies used within the area.
Knowledge of applicable federal and state laws, regulations, and standards impacting business areas.
Payroll Systems Consultant Minimum Requirements
BS/BA or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
Additionally, eight years of experience demonstrating a strong understanding of business unit functions and at least four years of experience working with systems and business process improvement.
Demonstrated understanding of database design, structure, functions and processes and experience with database tools.
Experience with specific systems in the functional area may be required.
Strong understanding of functional processes and data.
Extensive business and operational knowledge including functions, procedures, processes, and computer systems.
Ability to identify process improvement opportunities and tie functional needs to technology solutions. Previous project management experience and ability to prioritize work.
Strong analytical ability to review data, see relationships and patterns.
Skilled in consulting and project management methodologies while working with business customers and executing projects.
Requires proficient knowledge of emerging practices and technologies used within the area.
Knowledge of applicable federal and state laws, regulations, and standards impacting business areas.
Ability to make presentations on key initiatives, provide updates on work plans and implementation activities and results.
Major Accountabilities
1) Participates or leads projects to formulate and define business processes, systems scope and objectives through research and fact finding combined with a good understanding of business functions, systems, and industry requirements.
2) Participates in or oversees the analysis and recommendation, installation and maintenance of new and enhancement of existing systems.
3) Provides input and gathers functional requirements, policy/procedure interpretation, and future business system needs. Supports upgrades, patches, fixes, and new implementations by performing testing, process and system documentation, and supports end user training and roll out efforts.
4) Works within areas of responsibility on process improvement initiatives. Analyzes work process design, workflow and technology solutions to streamline, automate and improve work processes.
5) Researches, analyzes, and resolves routine to complex business/operations problems related to systems utilized within the business units. Interfaces with IS or vendors to resolve issues as necessary. Follows up with resolution of problems to ensure timely response and customer satisfaction.
6) Coordinates and participates in the development of effective business cases using sound cost/benefit analysis with some direction. For smaller projects, may coordinate assigned phases of project planning and execution, including estimating resources and tasks, creating, managing and controlling project schedules and resources.
7) Provides operational support for multiple business areas and systems including, but not limited to, researching and resolving system problems, system setup and maintenance, and data integrity audits.
8) Writes, maintains and supports a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard and complex reports for customers. Assists in the development and maintenance of standardized business reporting protocol and ensures data integrity and consistency in all reporting aspects.
9) Participates in project team assignments either as a project lead or as a key team member. Responsible for coordinating activities within the functional business areas. Direct areas of project responsibility could include business needs analysis, project scope definition, testing strategy, roll out and user acceptance.
10) Maintains documentation of system changes, business processes, guidelines and procedures, and tools and training aids needed to support business unit.
11) May support application/system training to functional users.
12) May be responsible for managing security for all business systems including documentation of processes associated with security. Responsible for ensuring appropriate data security controls, process and system documentation.
13) May monitor and track business goals, activities, performance monitoring and issues for an assigned unit(s) to keep management apprised of business unit activities.
14) May participate in the planning, development, and administration of business unit's budget functions.
15) Actively seeks knowledge and understanding of business/technical environment, priorities, procedures and processes. Keeps apprised of current and emerging trends for the business units systems.
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.
Flex Role:
This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work, but the ultimate decision is the company's. Employees will have two options to choose from:
APS office based: The employee prefers to work most of the time from an APS facility.
Home based: The employee prefers to work most of the time from his/her home.
*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.