Job Information
Oracle America, Inc. NetSuite Field Service Management Consultant in Phoenix, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6830277
Job Description
NetSuite Field Service Management software helps field service companies increase efficiency and cut operational costs while also increasing customer satisfaction. Drag-and-drop scheduling and dispatch lets you streamline job assignments, and a mobile app gives field technicians access to the information they need from anywhere. Combining that with inventory management, preventive maintenance, and customer asset management, NetSuite Field Service Management delivers an end-to-end solution to improve field-to-office communications, build customer satisfaction and loyalty, reduce administrative effort, maximize profits, and drive business growth. Our NS Field Service Management Principal Consultants implement these field service management features for NetSuite customers, providing them the tools to manage their most important asset- their customers!
The Principal Consultant for NS Field Service Management contributes to the Delivery Practice of NetSuite Professional Services. You will be part of a team that assists customers with implementing NS Field Service Management. The role requires heavy interaction with customers and NetSuite implementation teams.
Responsibilities
Responsibilities include:
Gather and document customer business requirements with attention to detail
Work with customers to configure NetSuite software (NS Field Service Management) to support customer business requirements
Demonstrate use of critical thinking skills to evaluate customer needs and processes to best fit NS Field Service Management features; use of creative thinking to aid in customer adoption of NS Field Service Management
Collaborate and connect with Project Managers and colleagues to facilitate on time and on budget project delivery
Analyze and architect solutions for business requirements which may include complex configurations and/or technical components
Define detailed functional requirements for automations and integrations to NetSuite
Work with technical teams to design and test automations and integrations
Perform quality reviews of deliverables developed by other team members
Achieve or exceed billable utilization targets
Continue to increase product knowledge and pursue relevant certifications
Mentor and review the work of more junior NS Field Service Management consulting team members