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Arizona Public Service IT Portfolio and Governance Management Analyst II / III | Program and Project Delivery Office in PHOENIX, Arizona

IT Portfolio and Governance Management Analyst II / III | Program and Project Delivery Office

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Date: Nov 27, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

IT Portfolio Management Analyst II/III | Program and Project Delivery Office

Are you an analytical thinker with a passion for driving process and metrics? We are seeking an IT Portfolio Management Analyst II/III to support governance and controls of IT projects. This would also include supporting resource planning, reporting on operational metrics and ensuring projects are executing in adherence to IT Project Management processes.

Key Responsibilities:

  • Portfolio Management Processes: Develop and maintain IT project management processes for Agile and Waterfall execution

  • Governance: Ensure projects are executing according to APS and IT PMO standards

  • Resource Planning: Support resource allocation across multiple IT departments by optimizing the use of IT tools and reporting

  • Ensure data quality: Ensure the accuracy of project data across the IT portfolio and improve data quality.

  • Coordinate with others: Work with project managers, IT unit managers, and business stakeholders to ensure they are adhering to process

    Ideal Candidate:

  • Strong quantitative and analytical skills

  • Strong experience in IT portfolio and resource management, with a deep understanding of governance processes.

  • Proven ability to implement and refine project management practices to optimize project success.

  • Excellent communication and organizational skills, with the ability to guide cross-functional teams in adopting best practices.

  • Excellent customer service skills, ability to interact and support people with multiple types of personalities and roles

    Applications Preferred Knowledge

  • ServiceNow

  • MS Suite- Basic knowledge

  • Excel – intermediate to expert level

  • Azure Devops - ADO

    Join our team and play a key role in driving the success of our IT initiatives through effective portfolio and resource management. Apply today!

Minimum Requirements

IT Portfolio and Governance Management Analyst II

  • Bachelors' degree in Information Technology or related field

  • AND two (2) years' of prior relevant experience or equivalent combination of education and directly related experience.

  • Requires working technical knowledge gained through experience within a job area or system

    IT Portfolio and Governance Management Analyst III

  • Bachelors' degree in Information Technology or related field

  • AND five (5) years of prior relevant experience or equivalent combination of education and directly related experience.

  • Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

    Preferred Special Skills, Knowledge or Qualifications:

  • Knowledge of digital technology asset life cycle management processes and supporting tools and services

  • Familiarity with recognized software development and project management methodologies

  • General knowledge and familiarity with the use of reporting tools to monitor portfolio activities and analyze portfolio performance

  • Power BI dashboard experience (Create & Maintain)

  • Process Improvement LEAN Principles

Major Accountabilities

1) Serve as lead in the organization and orchestration of aggregated portfolio reporting including but not limited to Resource Planning, Financial Forecasting, and key operational metrics.

2) Manage and facilitate project phase gate meetings that are critical for execution of IT portfolio and report on trends and metrics.

3) Identify capacity and capability gaps, and support development and delivery of metrics needed to drive resource decisions impacting the portfolio.

4) Perform advanced level basic reporting and analysis of aggregated portfolio health issues

5) Regularly provide guidance and assistance to other employees

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.

Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.

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