Job Information
USAA Director, Category Management in Phoenix, Arizona
Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dynamic and experienced Director, Category Management to join USAA’s transformative Sourcing and Procurement organization. In this pivotal role, you will lead the maturation of category management practices, drive the strategic planning and execution of strategic categories, ensuring optimal performance and alignment with market trends. You will collaborate with cross-functional teams, including revenue generating business partners, sourcing/procurement, vendor management, third party risk management, risk/compliance, and finance to drive category growth, effectiveness, efficiency, and sustainability. The ideal candidate will have a strong background in category management, exceptional analytical skills, a proven track record of leading successful category strategies, and demonstrated passion for leading teams to successful outcomes. Join us and play a key role in shaping the future of our Procurement organization.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Mentors, coaches, and monitors efforts of less experienced category managers and provides feedback to enable success.
Sets goals for performance and deadlines to achieve operational goals and communicates them to subordinates.
Monitors sourcing activities of subordinates, and provides ongoing sourcing guidance.
Understands financial service industries regulatory requirements and provide recommendations to align to business strategy through subordinate employees.
Builds short-ter, project plans and leads change in an agile environment to ensure achievement of the category strategy -- development and execution of guidelines / guardrails, change and communication plans, processes, procedures, training, etc.
Monitors relationships of team with business leaders, enterprise stakeholders, operational partners (centralized sourcing and procurement, legal, compliance, finance), and strategic suppliers.
Maintains oversight of complex categories; facilitate escalation and collaborative resolution of all issues impacting suppliers’ execution of category strategy.
Leverages technical, market, and competitive expertise to identify viable third-party solutions, evaluate total cost of ownership, lead or support contract negotiations, develop critical performance measures, assess compliance with third-party risk standards, monitor adherence to contractual terms, etc.
Consistently monitors and evaluates categories of subordinates to identify potential category solutions enabling delivery of products and services to members.
Actively monitors and manages aggregate supplier spend data within assigned spend category.
Manages demand activities for team categories and is accountable for the work of unit staff.
Drives continuous improvement for team and categories under management.
Monitors employee productivity and provides constructive feedback and coaching.
What you have:
Bachelor's degree required
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
8 years of experience leading the strategy for the sourcing of a specific Commodity/Category Management and experience in owning the advancement of the strategy for augmented business needs
3 or more years of direct team lead or management experience required
Experience with relevant data management tools
Strong presence with the ability to collaborate and lead through transformational change
Deep understanding of supplier portfolio management with equally strong skills in selection and auditing of suppliers
Demonstrated knowledge and experience in strategic, tactical contractual negotiations and dispute resolution and client relationship management
Analytical skills with the ability to synthesize data and formulate insights in support of specified category(s)
Strong communication skills with proven ability to influence and drive solutions across all organizational levels
What sets you apart:
Leadership experience in negotiations strategies and oversight of Procurement programs for a wide variety of products and services
Ability to build “true” partnerships with internal and external stakeholders.
Strong presence with the ability to collaborate and lead through transformational change
Demonstrated experience managing a complex team of professionals within the past 12 months.
Deep knowledge on the management of third party people, process, technology, and information.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130 - $208,580.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.