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National Labor Relations Board Administrative Officer (Office Manager) in Phoenix, Arizona

Summary Serves as the Administrative Officer (Office Manager) to the Regional Director, managing the office administrative staff and all administrative management services for the Region to ensure effective and efficient case handling by attorneys and field examiners. Responsibilities As an Administrative Officer (Office Manager), GS-0341-11, your typical work assignments may include: Overseeing the Regional office's functions related to document retention and organization, including incoming/outgoing correspondence, records management, publications/forms management, administrative standard operating procedures, administrative internal controls, and organizational files management. Studying, analyzing, and developing way to establish and improve the assignment and workflow of case handling and processing within the administrative positions of the Region. Serving as the Contracting Officer's Representative for the Region on administrative expenditures to include ensuring the technical aspects of contracts are met. Establishing and communicating guidelines and performance requirements to employees; conducting formal performance reviews; and identifying and providing for the developmental and training needs of employees. Attending meetings and participating in discussions and planning of workload, case handling time targets and priorities, staff utilization, implementation of new case handling requirements, new administrative policies and programs, and similar matters. Requirements Conditions of Employment Qualifications All qualifications and eligibility requirements must be met by the closing date of the announcement. Ideal Candidate Statement The ideal candidate for the Administrative Officer (Office Manager) position has experience coordinating the administrative workflow of an office. The candidate possesses analytical skills to oversee and give meticulous attention to detail to ensure that the daily workflow of the office is completed and/or routed and tracked successfully. The ideal candidate has excellent interpersonal skills and the ability to communicate both effectively orally and in writing. Experience serving as a Contract Representative or experience assisting in the purchasing, budgeting process is preferred. Minimum Qualifications Applicant must have one year of specialized experience equivalent to the GS-09 grade level which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of an Administrative Officer (Office Manager) at the GS-11 grade level. Specialized experience includes: Experience planning and providing management and program services for operational activities of an office; and Experience serving as a liaison to resolve matters and coordinate activities related to budget, facilities, and human resources; and Experience establishing internal procedures to promote efficiencies to overcome obstacles in the administrative process. This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the position description, specialized experience, or assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position. OR Education: Ph.D. or equivalent graduate degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related from an accredited college or university. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100 percent. (NOTE: You must submit a copy of official transcripts.) For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). You MUST provide transcripts or other documentation to support your educational claims. Applicants can verify accreditation here. All education claimed by applicants will be verified by the appointing agency accordingly. You must meet all qualification requirements. (Required - if applicable) All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, please click here. Special Instructions for Foreign Education If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in accredited U.S. education programs; or full credit has been given for the courses at a U.S. accredited college or university. For further information regarding Foreign Education, please click here. Additional Information Supplementary Vacancies Supplementary vacancies may be filled in addition to the number stated in this announcement. Equal Employment Opportunity/Reasonable Accommodation The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race, color, national origin, religion, sex (including pregnancy, gender identity, and sex orientation), age, disability, genetic information, political affiliations, or any other non-merit factor. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website here.) Placement Policy The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. Alternate Applicant Information Applicants may contact the Office of Human Resources or by contacting the Office of Human Resources Representative listed. The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.