Job Information
TSI Incorporated Account Manager - 1114619300-5894 in Phoenix, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6843099 Who Are We?
Do you want to help to make the world a better place? Join our team! At MSP our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer\'s problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, MSP employees are part of something special with a purpose.
Account Manager
MSP, A division of TSI, is a fast-moving and agile organization experiencing tremendous growth from our field-proven proprietary technology designed to vaporize liquid precursors in challenging Chemical Vapor Deposition (CVD) and Atomic Layer Deposition (ALD) processes. We are looking for a person who wants to join a dynamic and motivated team serving the fast-paced growing semiconductor market.
The Sales Account Manager is a strategic sales position responsible for prospecting and fostering long term relationships with mid to large-sized OEM accounts manufacturing thin-film production equipment in semiconductor markets. Critical to success is a technical understanding of how MSP technologies enhance the value proposition of our partners and a thorough understanding of the complex buying process of OEM accounts. This position will support active projects and identify new suitable programs using the MSP Turbo-Vaporizers, Liquid Flow Controller, and Vapor Process Gas Filters. In this role, you will seek out new business and maintain existing accounts as the primary point of contact for the OEM. You will facilitate participation by cross functional team members including Marketing, Service, Engineering, Customer Service, and Legal to ensure the account is adequately supported.
MSP has experienced significant growth in this business and this position will play a key role in further expanding our customer and application base. We are looking for a dynamic, results driven professional to accelerate our growth in this market space. The Sales Account Manager will be responsible for efficiently communicating customer expectations (VOC Voice of Customer) and technical requirements to the liquid vaporization business staff (engineering, marketing, sales). You will be required to establish and maintain relationships with industry influencers and key strategic partners. We are seeking a person with solid technical capabilities, experience in interfacing with customers, a passion for results, and a desire to become a leading sales professional within MSP\'s growing sales organization.
What Will You Do?
In order to grow and build a successful career with MSP, you will:
Support and increasebusiness with existing semiconductor OEM accounts
- Account Management - Actively manage major OEM accounts across
multiple layers including senior level management, product
management, purchasing and engineering to align MSP roadmap
development
- Actively monitor and meet customer expectations to ensure customer satisfaction with timely deliveries, quality, and technical support
- Account Penetration - Ability to penetrate a large OEM organization
and identify key individuals including decision makers, development
and product champions and understand key market drivers across
multiple opportunities
- Identify, develop, and closenew sales opportunities while establishing new OEM accounts
- Managepricing expectations by working with business partners and updating accordingly
- Account Strategy - Implement account-specific tactical sales plans
to achieve performance objectives and sales revenue onsistent with
annual business goals
- Qualify new opportunities and prioritizeefforts based on strategic interests
- Assist in developing account strategies, maximizing impact of internal resources to win business
Champion knowledge of customer expectations and application needs to the MSP organization
- Work with customer to provide MSP with accurate demand visibility to be incorporated into forecast and production planning
- Work with Product Management on voice of customer (VOC) activities to validate requirements and features
- Work with Product Management and accounts to define joint product roadmaps
- Develop new product requests and facilitate gathering of VOC data to support the development of new business cases
- Communicateaccount information and collaboratewith the broader MSP organization
- Regularly report out pertinent information to global team
- Coordinate activities between sales management, global sales teams, local sales representatives (distributor) andservice team members to assist in supporting global OEM accounts
Promote MSP by being a key face to the semiconductor industry
- Represent MSP at relevant industry events such as global tradeshows and conferences
Conduct professional sales activities and increase the effectiveness of established sales processes across the MSP