Job Information
American Express Director, Compliance Risk Management in PHL, Philippines
Description
Director, Compliance Risk Management
You Lead the Way. We’ve Got Your Back.
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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Compliance Risk Management Program is seeking a skilled Regulatory Compliance Director to lead the global regulatory compliance function within the Global Compliance & Ethics organization. This role will oversee the proactive identification, assessment, and implementation of new and/or changes to laws, rules, and regulations across the organization, ensuring that all business units adhere to evolving regulations. Additionally, this Director will manage the American Express inventory of laws, rules, and regulations applicable to AXP products, services, legal entities, and corporate services, ensuring that all regulatory requirements are systematically tracked, categorized, summarized and integrated into American Express’s risk taxonomy framework. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide.
Responsibilities:
Regulatory Change Leadership
Oversee a global Compliance program team responsible for governing the AXP inventory of laws, rules, and regulations to include driving the end-to-end process of regulatory change management.
Lead a team responsible for monitoring regulatory changes globally, assessing impact, and ensuring timely implementation across business units.
Develop and implement a comprehensive Center of Excellence program that supports proactive identification and response to regulatory changes.
Define and execute a strategy to review and summarize laws, rules, and regulations into clear, concise bundles leveraging artificial intelligence.
Collaborate with Subject Matter Experts to integrate the laws, rules, regulation summaries into the Enterprise Risk Taxonomy.
Regulatory Compliance Risk Assessment
Oversee risk assessment processes to ensure that regulatory change management activities are integrated into the Enterprise Risk Taxonomy supporting first line of defense risk assessments.
Establish, implement and maintain risk standards and programs to drive compliance with legal, regulatory, and Corporate Policy requirements.
Ensure business units demonstrate how compliance is achieved with all relevant regulatory requirements, supporting the organization’s risk posture.
Laws, Rules, and Regulations Library Management
Provide strategic leadership on maintaining a comprehensive and up-to-date legal inventory that aligns with global regulatory requirements and supports business objectives.
Design and oversee the management of a global legal inventory system, leveraging generative artificial intelligence tools to create plain English summaries and ensuring a comprehensive, organized repository of regulatory obligations and requirements.
Collaborate with Legal, Compliance, and third-party vendor teams to ensure the accuracy and completeness of the regulatory inventory scope and content.
Develop metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress.
People and Program Leadership
Lead and develop a high-performing Regulatory Compliance team, fostering a culture of compliance excellence and continuous improvement.
Ensure training and development programs are in place to upskill team members in regulatory change management best practices, legal inventory management, and compliance technology solutions.
Stakeholder Engagement and Communication
Act as a primary liaison between regulatory bodies, compliance teams, legal departments, and business units to communicate new and updated regulatory requirements.
Drive awareness of regulatory change requirements across the organization, ensuring alignment and accountability to include provide updates to relevant committees as appropriate.
Data and Reporting Strategy
Develop reporting frameworks to monitor and communicate regulatory change initiatives, inventory metrics, and compliance status to executive leadership.
Synthesize complex data into executive-level reports highlighting key risks, trends, and progress on regulatory adaptation initiatives for board members and regulators.
Provide direction on the adoption and integration of advanced regulatory intelligence tools that enhance real-time monitoring, reporting accuracy, and predictive analytics capabilities in managing compliance changes.
Qualifications
Minimum Qualifications:
Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.
Minimum of 10 years of overall experience in Banking and Financial Services, of which a minimum of 5 years experience in risk management (includes compliance, regulatory change management, financial crimes, operational risk, audit, legal, or credit risk)
Professional regulatory compliance certification required
Experience using generative artificial intelligence tools preferred
In-depth knowledge of regulatory frameworks applicable to global financial services and payment institutions (e.g., Basel III, GDPR, AML, PSD2, FATCA).
Advanced skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).
Strong understanding of legal inventory management, including best practices for regulatory obligation tracking and reporting.
Experience in compliance technology implementation, especially tools related to legal inventory and regulatory change tracking.
Demonstrated ability to lead cross-functional teams and manage complex regulatory change projects.
Excellent analytical, communication, and presentation skills with the ability to convey complex regulatory information clearly and concisely to senior leadership.
Familiarity with data governance, data strategy, and how they intersect with regulatory compliance.
Skills:
Strategic thinking and a proactive approach to regulatory change and legal inventory management.
Strong project management and organizational skills with a track record of successful regulatory change implementations.
Proficiency with compliance systems, regulatory change management platforms and tools (e.g., Thomson Reuters Regulatory Intelligence, CUBE, Archer).
Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).
Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.
Familiarity with regulatory requirements issued by CFPB, Federal Reserve, and OCC.
Additional Details:
Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
Work From Home Requirements:
Must have at least 25 mbps internet connection plan / speed
Must have a private & quiet area to work at home
American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
This role is not open to visa sponsorship according to business requirements.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express
Job: Compliance
Primary Location: Philippines-PHL-Taguig City
Schedule Full-time
Req ID: 24021818