Campus Pride Jobs

Description

Position Summary The Systems Administration Advisor will support the IT infrastructure and will require Microsoft Windows end user computer systems administration and scripting skills. Responsibilities will involve operational and project work. Responsibilities: • Serve as first level contact for IT support requests in person, over the phone, or via e-mail. This involves managing intake of IT support requests from the helpdesk system. • Research and resolve requests within defined SLAs. Escalate to senior team members for assistance or assign to appropriate team. • Document and track status of requests, coordinate appropriate response, and follow-up to ensure client satisfaction. • Interact with vendors and outside parties as necessary to complete requests. • Facilitate knowledge sharing by creating and maintaining detailed, comprehensive documentation and diagrams. • Collaborate on projects with senior team members which may require independent research. • Evaluate new products and services to improve the IT experience for end users. • Constantly evaluate existing procedures and processes, and work with manager and team to update and improve. • Occasional travel to other company locations. • Participate in on-call rotation Skills & Experience • At least 5 years experience in similar roles. • CompTIA A+ or relevant IT certifications is a big plus. • M365 administration experience is a big plus. • Administration of Microsoft Windows 10 and 11 on Dell desktops and laptops, and related peripherals. • Administration of MS Office suite and other standard and custom business applications. • Administration of Apple iOS and Android devices in a corporate setting. • Basic Active Directory user, group, and Group Policy management. • Basic network troubleshooting. • Basic telephony setup and troubleshooting. • Ability to diagnose and resolve basic IT issues. • Proficiency in English with excellent verbal communication skills with the ability to effectively interact with various levels of employees and external parties. Ability to produce clear and effective documentation • Customer-oriented. • Desktop engineering—creating and maintaining images, software deployment, and patching. • Ability to automate tasks by utilizing batch files, PowerShell, and registry modifications. • Experience with Quest KACE K1000/SMA (IT asset management and software deployment) or similar (SCCM, etc.) is a big plus. • Experience with Quest KACE K2000/SDA (IT desktop imaging) or similar (SCCM, etc.) is a big plus. • Associate’s degree in IT related major. • Desire to advance and learn while being able to handle recurring tasks such as patching and audit requests.

Skills

Windows, System administrator, Systems engineering, Active directory, Windows server, Powershell, Automation, Scripting, Office 365, Windows administration, Infrastructure

Top Skills Details

Windows,System administrator,Systems engineering,Active directory,Windows server,Powershell,Automation,Scripting,Office 365,Windows administration,Infrastructure

Additional Skills & Qualifications

• This company supports US and Bermuda - 3 locations in US - Philly (HQ), NY and Miami and then a small office in Bermuda. - 115 employees - Servers are a mix of on prem and cloud - Using Vmware currently but migrating VMs to cloud. Going to migrate to Azure VM so not focusing on a VM administrator

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $35.00 - $50.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Philadelphia,PA.

Application Deadline

This position will be accepting applications until Jan 17, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.