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Compass Group, North America Junior Employee Relations Specialist in Philadelphia, Pennsylvania

Bon Appetit

Position Title: Junior Employee Relations Specialist

Reports To: Senior Human Resources

Salary: $70,000 to $85,000

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

Working as a Junior Employee Relations Specialist, you will support University of Pennsylvania account for Bon Appetit Management Company. You will be part of an on-site HR Team whereas this position requires expertise with conducting investigations and monitoring agreed upon resolutions. You must be able to communicate effectively with Management, across various support departments. This position reports to the onsite Human Resources Manager.

Local candidates only!

Key Responsibilities:

  • Strong track record of learning and applying ER concepts with minimal supervision.

  • Ensures all Company HR related policies are applied consistently.

  • Support on-site HRM to objectively coach associates and management through ER issues.

  • Under the supervision of the onsite HRM, lead on-site investigations in a union and non-union environment.

  • Partner with the onsite HRM to execute, conclude investigations in a timely manner.

  • Able to facilitate resolutions when conflicts arise amongst non-union hourly associates. Document conflicts amongst union associates.

  • Ensures compliance with all federal and state laws.

  • Able to proactively manage, document co-employment issues, concerns in a professional manner.

  • Works with the HR to act as a diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals.

Qualifications:

Must have two years demonstrated, solid expertise in employee relations, specifically with conducting investigations and monitoring agreed upon resolutions.

  • Completion of a bachelor’s degree program at an accredited college or university with major course work in Human Resources, Personnel, Industrial Relations, Business Administration, Industrial Psychology, Public Administration, or any closely related degree.

  • Certification/s in ER or LR preferred.

  • Demonstrated track record of continuous learning as it pertains to ER and/or LR best practices.

  • Two years demonstrated, solid expertise in employee relations, specifically with conducting investigations and monitoring agreed upon resolutions.

  • Skilled in conflict resolution techniques and strategies.

  • Demonstrated ability to listen and gain information in a timely manner.

  • Excellent listening and counseling abilities.

  • Advanced Microsoft Word, Excel, and PowerPoint skills.

  • Familiarity with HRIS systems.

  • Track record of applying relevant laws and regulations applicable to ER functions and standard methodology.

  • Experience with defining problems, collecting data, establishing facts, and drawing valid conclusions when managing employee relations issues.

  • Outstanding communication skills both written and verbal, with excellent interpersonal skills and the ability to converse with various types of people from multiple backgrounds and cultures.

  • A strong eye for details and accuracy.

  • Well-developed critical thinking and decision-making skills along with excellent problem-solving abilities.

  • Ability to remain confidential in company data and only communicate to those who need to know.

  • Strong organizational, time management skills.

  • Maintains dedication to excellence and high standards.

  • Has good judgment with the ability to make timely and sound decisions.

  • Manage company data in a confidential manner; only communicate to those who need to know.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID: 1300246

Bon Appetit

Gina Barbish

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