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Job Information
JLL Facilities Coordinator in Philadelphia, Pennsylvania
Reference #: REQ367334 What this job involves:
The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.
Service Delivery Demonstrated expertise in executing high profile meetings and events with senior executive participation
Consult with conference center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering, and event support
Primary point of contact for conference center clients; responds to all requests in a timely manner.
Consistently deliver high standards of care during events, exceed client expectations, and anticipate needs
Manages all operations, functions, and logistics for conference center including scheduling of the conference center using client scheduling software, ordering catering, troubleshooting AV and other set up issues
Collects feedback from business line stakeholders and client attendees to integrate into continuous improvement effort
Checking and restocking some soft services including coffee machines and products
Complete all tasks and projects as directed and ensure timely delivery based on deadlines
Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies
Establish rapport and maintain relationships with events and conference clients
Handle all administrative support for the conference center and off-site meetings and events, including but not limited to, preparing cost quotes, presentations, responding to inquiries and requests
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption
Follow established escalation procedures and incident reporting procedures
Provide backup support for reception
Other duties, as assigned or requested by manager
Sound like you? To apply you need to have: Bachelor's degree desired or equivalent work experience
1-3 years of experience in event planning, project management, hospitality, event planning or related field
Excellent verbal and written communication skills with the ability to communicate professionally
Exceptional customer service skills with a passion for hospitality
Requires the willingness and ability to travel as needed
Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced environment
Track record of initiative, integrity and good judgement
Highly collaborative with strong interpersonal skills
Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio and Outlook)
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endea ors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.