Job Information
The Children's Hospital of Philadelphia Clinical Program Operations Manager in Philadelphia, Pennsylvania
Reference #: 1013049 SHIFT:Any (United States of America)
Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.
CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview This role manages program services and/or clinical operations and is responsible for short and long-term operational goals and objectives.
What you will do Manage program strategy, planning and operations Oversee program development including policies, procedures, and strategies Ensure compliance, professional standards and regulatory requirements in care Lead initiatives to promote program growth, improvement and sustainability Establish partnerships with and present programs to internal and external audiences Oversee the development, collection and reporting of performance metrics Provide program financial oversight, including planning/budgets, analysis and projections Oversee the use, maintenance and optimization of program systems, databases and tools Assist in development and execution of program outreach and advocacy Hire, train, manage and develop staff Other duties and initiatives as needed
Education Qualifications Bachelor's Degree Required Master's Degree Preferred
Experience Qualifications At least seven (7) years clinical program related experience Required At least three (3) years of leadership, management, or supervisory experience Required At least five (5) years of leadership, management, or supervisory experience Preferred
Skills and Abilities Intermediate proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint) Excellent verbal and written communications skills Excellent time management skills Excellent organizational skills Excellent interpersonal skills Strong project management skills Strong conflict resolution skills Strong leadership skills Ability to influence others to accomplish tasks outside of the direct span of control Ability to gather, analyze and make recommendations/decisions based on data Ability to maintain confidentiality and professionalism Ability to collaborate with stakeholders at all levels
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
EEO / VEVRAA Federal Contractor | Tobacco Statement
Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.