ARAMARK Business Analyst - HRIS in Philadelphia, Pennsylvania


About Aramark

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at at or connect with us on Facebook at and Twitter at .


The Business Analyst provides expert functional and technical support for the global Human Capital Management System (HCMS) function through business process optimization. This position collaborates in the prioritization, planning, design, development, testing and deployment of new HR technology solutions, enhancements to existing solutions, and continuous process improvements. This position will also provide superior customer service by consulting with HR Partners and business stakeholders to define business requirement needs and provide solutions to those needs.

  • Partner with HR and business stakeholders to understand business processes and underlying informational and/or process automation needs, and translate those needs into formal, documented business requirements/functional specifications.

  • Act as a liaison to the system development team.

  • Act as a liaison to internal and external vendors to support and troubleshoot file layouts for inbound and outbound interfaces.

  • Effectively organize and prioritize multiple projects while working towards defined deadlines.

  • Participate in project plan design and adheres to project timelines to meet defined goals.

  • Ensure project progress is reported on assigned tasks in a clear and timely manner to all levels of management

  • Develop and execute test scripts, and analyze expected results. Coordinate user acceptance testing and signoff as required.

  • Define and outline implementation and contingency plans.

  • Recommend and/or perform appropriate business user training, workshops and documentation.

  • Initiate and monitor all change requests to ensure timely and accurate solutions, as well as projects following appropriate project management methodology including gathering and defining comprehensive project requirements.

  • Define and follow project management methods, procedures, and quality objectives, including metrics for assessing progress.

  • Participate in special projects, as requested.


  • Bachelor's degree in Human Resources, Information Technology or related field, or equivalent experience.

  • Minimum 3 years’ demonstrated interface design and support experience, with the ability to read and write functional specifications.

  • Human Capital Management System (HCMS) experience, preferably with Oracle HCM R12.

  • Demonstrated functional understanding and knowledge of HR processes and workflows.

  • Strong time and project management skills.

  • Vendor management experience preferred.

  • Highly analytical, organized and detail-oriented with the ability to work independently and as a team member.

  • Ability to work on multiple projects simultaneously and independently, meet deadlines and escalate appropriately to management.

  • Effective organizational and interpersonal skills including written and verbal communication skills with technical and non-technical constituents.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran