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Elwyn Adult Case Manager, Crisis Intervention and Stabilization Team in Philadelphia, Pennsylvania

Reference #: 5000981543706 Adult Case Manager, Crisis Intervention and Stabilization Team

POSITION SUMMARY:The Case Manager assists individuals with obtaining access to, and coordinating health care, behavioral health treatment, social services, advocacy, educational programs, recreational programs, and community resources.  The Case Manager also identifies and monitors the need for services tailored to the individual and delivered in the community and explores available resources.

DUTIES AND RESPONSIBILITIES: Work in partnership with the treatment team, with participation from natural supports, in the development of the resiliency plan (the intake assessment, functional behavior assessment (FBA)) and evaluation(s) which includes the identification of health care, behavioral health treatment, social services, advocacy, educational, recreational, and community resources to prevent further escalation/decompensation of the individual; link and coordinate services for the individual based on the resiliency plan objectives Follow up with the appropriate organizations such as healthcare, behavioral health, and social services agencies, with activities including but not limited to in person interactions, and email communications to make sure that services and resources are in place for the individual that were identified during the development of the resiliency plan Provide updates, regarding client goals and the client's overall well-being, to the interagency team during meetings and service planning, sharing the resources that have been found for the families, identifying any additional family needs to ensure continuity of care and overall natural support system stability Follow up and/or obtain any documentation that is missing or needs updating for the file to include the caseload chart, intake assessment, FBA, evaluation, authorization packet, and progress notes based on regulatory standards with the Department of Behavioral Health and Disability Services (DBHIDS) and Community Behavioral Health (CBH)  to ensure program compliance Assist the individual to prevent the need for restrictive, acute care services by continuing to monitor services, including but not limited to meeting with the individual for periodic check-ins, and connecting them with additional resources in the community, as needed, to make sure the needs of the individual are met Perform cardiopulmonary resuscitation (CPR), restrictive procedures and manual restraints using agency-trained protocols Perform other duties as assigned

IMMEDIATE SUPERVISOR: Clinical Supervisor, Crisis Intervention and Stabilization Team

DIRECT REPORTS:None

CONTACTS:Elwyn staff, parent/family/guardian, Managed Care Organizations (MCOs) and funding agencies, child welfare and other state and federal agencies, physicians/medical personnel, community members, specialists, and consultants

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS: Bachelors' degree or above in a behavioral health or related human service field Experience working directly in behavioral health preferred Knowledge of MCOs is a plus Demonstrated ability to work effectively as part of a team Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities Demonstrated strong attention to detail Demonstrated strong time management and organizational skills Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions Must be able to perform cardiopulmonary resuscitation (CPR), and restrictive procedures and manual restraints  using agency-trained protocols Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills Demonstrated computer proficiency, especially with Microsoft Office Suite (Microsoft Word, Excel, PowerPoint and Outlook) Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE:See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed.  This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Throughout, Philadelphia, Pennsylvania 19104 Full-time

Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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