Job Information
Xylem Service Technician - Field in Perth, Australia
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem’s focus is to be the leading global provider of efficient and sustainable water technologies. We listen, learn, and adapt to local environments, working in partnership with our customers and communities to 'Solve Water’.
Xylem is seeking a Service Technician to work in our Perth workshop and to service our customers out in the field. This role will repair Xylem equipment in the workshop and will attend sites to repair Xylem products with a focus on Godwin diesel pump sets.
You will have a mechanical trade qualification preferably with a diesel leaning, like to trouble shoot, are solutions focused, will live by our “Accept Only Zero” safety culture, and provide exceptional Customer service.
The role:
Clean, strip, overhaul customer pumps and products and provide assessments for customers for cost of repairs prior to completion of repairs in the workshop.
Carry out on site servicing of Xylem products and emergency work on pumping and associated equipment on customers sites.
Liaise with workshop manager to provide direction and support to the team to achieve set goals and maximise efficacy.
Provide timely and accurate advice and support to staff and customers on service, workshop, and product related issues both orally and in writing.
Prepare service reports and updates.
Inspect and test products prior to dispatch to customers.
About you:
Trade qualified in a mechanical and or/ electrical fitting environment.
Great attention to detail and time management skills.
Must be a good communicator with a great attitude.
Ability to travel throughout the Perth Region
Apply Now to become part of a loyal, hardworking team and join us on our journey to solve water!
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.