Job Information
TEKsystems Service Technician in Pensacola, Florida
Description:
The Senior Service
Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems.
As a Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services' core values
Travel to Commercial client sites to service, repair, troubleshot and detect access control equipment and IP based video security systems
Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
Apply all necessary documentation for tracking of service related issues
Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
Establish and maintain effective working relationships with both internal and external customers
Provide phone and on-line remote diagnostic support
Drive to commercial client sites, with a company issued vehicle, to perform service
Skills:
Access control, CCCTV, troubleshooting, Service, AMAG, Avigilon, Exacq Vision, Lenel, Installation, Genetech, Install, Security, Cabling
Top Skills Details:
Access Control, CCTV, troubleshooting
Additional Skills & Qualifications:
High School Degree, Vocational School or equivalent required
5+ years of field experience
Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired
Understanding of Windows operating systems and overall IT network topology
Ability to meet deadlines and work in a fast based environment with minimum direction
Good communication skills for effective interaction with internal & external customers
Available for scheduled “on-call” duties to respond to emergency service calls
Strong troubleshooting skills, mechanical and electronics aptitude
Capable of lifting up to 50lbs and work on ladder heights of up to 16’
Be able to work independently or as a member of a team
Good verbal and written communication skills
Experience Level:
Expert Level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.