Job Information
Navy Federal Credit Union Assistant Manager, Operational Risk (HR) in Pensacola, Florida
Overview
To assist in managing, planning and oversight of the Operational Risk Management functions. Assist the Manager in planning, developing and implementing frameworks/measurement methodologies, policies, standards, and procedures related to operational risk management, quality control, and audit procedures. Implement effective programs and measures designed to identify and mitigate risks associated with these functions. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training while reducing and mitigating financial losses. May oversee the activities of Analysts or Supervisors. Responsible for executing the branch strategy.
Responsibilities
Oversee the process of functional reviews, root cause analysis, and analysis of operational risk
Manage the identification and remediation of control deficiencies, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions
Communicate quality assurance procedures, existing protocols, and effective controls to improve products and services
Collaborate with staff, senior management, and business unit partners to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions
Evaluate the adequacy of corrective action taken on past reviews and report on the status of approved recommendations
Ensure risk solutions and programs align with strategic business initiatives and developing industry and internal trends to achieve business and quality objectives
Measure and evaluate the success of risk programs to determine their effectiveness and to ensure the business units' adherence to the risk framework requirements, internal policies, and best practices
Stays abreast of regulatory compliance standards, new and developing risk trends and best practices
Provide feedback to ensure training is in full compliance with all applicable statutory requirements and Navy Federal policies, procedures, rules, regulations, and values
Manage and/or conduct systems analyses/assessments and recommend and implement solutions to enhance/upgrade systems
Represent the business unit as liaison and spokesperson regarding risk and quality initiatives
Ensure risk control recommendations/solutions support optimal internal/external exam/audit preparedness
Perform supervisory/managerial responsibilities:
Set direction to ensure goals and objectives align with corporate and division strategy
Select management and other key personnel; oversee talent development/succession planning
Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy
Oversee the preparation and execution of department/division AFP
Manage merit pay in accordance with specified objectives and guidelines
Perform other duties as assigned
Qualifications
Good understanding of operational and regulatory risks and controls, including knowledge of risk management techniques from both detection and mitigation perspectives
Thorough understanding of risk assessment methodology and systems
Experience managing audits
Significant knowledge of, and proficiency in, data analysis, reporting, and operations research, including the ability to develop conclusions and feasible alternatives to formulate courses of action, including forecasting and cost-benefit analysis
Extensive experience managing multi-dimensional teams and projects which involve organization, holding strategy and status meetings, planning, motivating, and managing the work of participants
Familiarity with automated systems used in the business unit
Demonstrated leadership skills and the ability to guide others and prioritize multiple duties to achieve results in a multi-tasked, time sensitive office environment
Strong problem solving and decision making skills and the ability to work independently, exercise sound judgment and initiative, display a high degree of initiative, and manage multiple priorities effectively
Highly effective interpersonal, communication and presentation skills, including the ability to persuade and influence management decisions, to interact effectively with all levels of staff, and to communicate complex information in an easily understandable manner
Excellent organizational, planning, and time management skills
Bachelor's Degree in a related field or the equivalent combination of education, training, and/or experience
Desired Qualifications
Bachelor's Degree in Business Administration, Finance or related field
Knowledge of Navy Federal's functions, philosophy, products, and services
Knowledge of NCUA regulations
Risk Management or Regulatory Compliance Certification such as ICBBR, FRM, or NCCO
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21232-OTHLOC-100005087415572