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Revenue Research Analyst 1

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Revenue Research Analyst 1

Salary

$50,836.00 - $77,321.00 Annually

Location

Dauphin County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2024-94094

Department

Department of Revenue

Division

RV CEC Cstmr Outrch Rltns Eng

Opening Date

09/18/2024

Closing Date

9/27/2024 11:59 PM Eastern

Job Code

01470

Position Number

50302599

Union

Non Union

Bargaining Unit

A3

Pay Group

ST06

Bureau / Division Code

00181620

Bureau / Division

Customer Experience Center Customer Outreach, Relations and Engagement Division

Worksite Address

393 Walnut Street

City

Harrisburg, Pennsylvania

Zip Code

17128

Contact Name

Ashley Conrad

Contact Email

asconrad@pa.gov

• Description

• Benefits

• Questions

THE POSITION

Would you enjoy using your innovative analytical skills and multimedia talents to assist the Department of Revenue? We are searching for an ambitious Revenue Research Analyst 1 to provide support to the Customer Outreach Relations and Engagement (CORE) Division in the collection, organization, and analysis of the department’s tax technical and agency specific outreach programs. This is an exciting opportunity to utilize your previous experience while enhancing your professional toolkit!

DESCRIPTION OF WORK

As a Revenue Research Analyst 1, you will create technical video and audio recordings for multimedia projects for educational, training, documentary, and other purposes. Work includes setting up, videotaping, and recording audio equipment for video production shoots; interpreting written script segments in visual terms applying accepted standards of motion, composition, and continuity; operating a variety of professional quality digital video cameras, video and audio recorders, other video production equipment, and digital video editing systems.

You will also a ssist in the administration of the Commonwealth’s Learning Management System which includes monitoring completion of agency-specific training, running training record and course completion reports, entering instructor-led course dates into the system, and entering course completions into the system. We are looking for someone with excellent communication skills, as you will be collaborating with the department's webmaster on items concerning Revenue’s website, in addition to responding to taxpayers, representatives, and tax practitioners regarding various inquiries.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50302599) .

Work Schedule and Additional Information:

• Full-time employment

• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of supervisory experience in a major tax system which involved the receipt or examination of tax returns or the enforcement of the tax rules and regulations; or

• One year of experience in systems analysis and/or operations research and a bachelor's degree including or supplemented by 21 credit hours in courses involving the use of quantification techniques applicable to systems analysis and operations research such as statistics, systems analysis, mathematical model building, algebra, calculus, operations research, quantitative research design, economic analysis, computer science, or any other quantifiable course work. Appropriate graduate study may be substituted for the required experience on a year for year basis; or

• Any equivalent combination of experience and training.

• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

  Additional Requirements:

• You must possess one or more years of experience using Adobe Creative Cloud.

• You must be able to perform essential job functions.

  Legal Requirements:

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

  How to Apply:

• Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.

  Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

  Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

  If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

  The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you possess one or more years of full-time supervisory experience in a major tax system which involved the receipt or examination of tax returns or the enforcement of the tax rules and regulations?

• Yes

• No

  02

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  03

  How much full-time experience do you possess in systems analysis and/or operations research?

• 1 year or more

• Less than 1 year

• None

  04

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  05

  How much graduate coursework have you completed (in any subject)?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

• 30 credits or more

• Less than 30 credits

• None

  06

  Do you possess a bachelor's degree including or supplemented by 21 credit hours in courses involving the use of quantification techniques applicable to systems analysis and operations research such as statistics, systems analysis, mathematical model building, algebra, calculus, operations research, quantitative research design, economic analysis, computer science, or any other quantifiable course work ? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

• Yes

• No

  07

  If you are within three months of completing a bachelor's degree including or supplemented by 21 credit hours in courses involving the use of quantification techniques applicable to systems analysis and operations research such as statistics, systems analysis, mathematical model building, algebra, calculus, operations research, quantitative research design, economic analysis, computer science, or any other quantifiable course work, on what date do you expect to graduate? If this does not apply to you, please type N/A in the text box. If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

08

Additional Requirement: Do you possess one or more years of experience using Adobe Creative Cloud?

• Yes

• No

  09

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov