Job Information
Commonwealth of Pennsylvania Facility Reimbursement Technician in Pennsylvania
Facility Reimbursement Technician
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Facility Reimbursement Technician
Salary
$44,010.00 - $66,348.00 Annually
Location
Montour County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2024-81862-08600
Department
Department of Human Services
Division
HS Div Fin Plcy Op
Opening Date
04/18/2024
Closing Date
5/2/2024 11:59 PM Eastern
Job Code
08600
Position Number
00018239
Union
AFSCME
Bargaining Unit
G1
Pay Group
ST05
Bureau / Division Code
00211771
Bureau / Division
Bureau of Financial Operations/Division of Financial Policy and Operations
Worksite Address
Danville State Hospital
Worksite Address
50 Kirkbride Drive
City
Danville, Pennsylvania
Zip Code
17821
Contact Name
Iris Torres-Jimenez
Contact Phone
717.787.0869
Contact Email
itorres-ji@pa.gov
Description
Benefits
Questions
THE POSITION
Are you looking for an opportunity to utilize your analytical and investigative skills in the field of finance? The Bureau of Financial Operations is seeking a motivated, detail-oriented individual to join their dynamic team of professionals. In this position, you will i nvestigate and record the financial resources of clients. Bring your skill set to our department and take your career to the next level.
DESCRIPTION OF WORK
As a Facility Reimbursement Technician for the Department of Human Services, you will be responsible for determining and recording the financial resources of each client or legally liable entity. You will also be responsible for preparing assessment of liability and dunning of delinquencies. In this role, you will apply for or request that others apply for benefits on behalf of each eligible client. You will also investigate and record financial resources of every client admitted, readmitted, transferred between care levels, or whose eligibility for benefits is being re-determined at the facility.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00018239) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
Telework:You will have the opportunity to work from home (telework) part-time up to (1) or (2) days per week during training and then up to (4) days per week after successful completion of the training period. There will be in-office days, as needed, for meetings, trainings, or as assigned by supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Danville.
Free Parking
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
T hree years of experience involving public contact work in the billing and collection of financial accounts or debts; or
An equivalent combination of experience and training. Completion of college-level work with major course work in business administration, finance, accounting, health care management, or a related field may be substituted for required experience on a year-for-year basis.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will notbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testonce for this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
How many years of full-time experience involving public contact work in the billing and collection of financial accounts or debts do you possess?
3 years or more
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much college education have you completed with major coursework in business administration, accounting, finance, business management, health care management or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
120 credits or more
90 but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
04
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
05
WORK BEHAVIOR 1 – READ, INTERPRET AND APPLY POLICY
Reads, interprets and applies policy and standards related to health insurance and financial assistance programs such as Medical Assistance and Social Security to ensure residents receive all benefits for which they are eligible and to determine in what order sources are liable for payment toward residents' care. Refers residents to the appropriate agency or social worker if client is not accessing a resource for which he/she might qualify.
Levels of Performance
A. I have work experience reading, interpreting and applying policy and standards related to health insurance OR financial assistance programs such as Medical Assistance and Social Security to determine eligibility or the program's liability for payment.
B. I have work experience reading and interpreting policy and standards related to health insurance OR financial assistance programs such as Medical Assistance and Social Security. I DID NOT APPLY THE POLICY AND STANDARDS TO DETERMINE ELIGIBILITY OR THE PROGRAM'S LIABILITY FOR PAYMENT.
C. I have work experience reading, interpreting and applying policy and standards NOT related to health insurance OR financial assistance programs, such as departmental policies and procedures, home owners insurance, etc.
D. I have successfully completed college-level coursework related to this work behavior (i.e. English Composition, Writing Studies, Reading, etc.).
E. I have no education or experience related to this work behavior.
06
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) with which you gained this experience
The types of policy and standards you read and interpreted
How you applied the policy and standards you read and interpreted
The actual duties you performed
Your level of responsibility
07
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
08
WORK BEHAVIOR 2 – CALCULATIONS
Calculates, by worksheet, numerical data (e.g. income, resources, debts) from various sources (resident and/or financial institutions) to determine residents' capacity to pay for care and maintenance after all other liable party's payments are deducted. Inputs the determination into the billing system and generates a Notice of Assessment for client or legal representative.
Levels of Performance
A. I have work experience calculating numerical data related to another party's personal income, resources, debts, etc. to determine their capacity to pay or their liability (Income Maintenance Caseworker, Loan Officer, Tax Preparer, etc.).
B. I have work experience calculating numerical data to determine liability for billing purposes. I DID NOT CALCULATE DATA RELATED TO ANOTHER PARTY'S PERSONAL INCOME, RESOURCES OR DEBTS OR DETERMINE THE PARTY'S CAPACITY TO PAY (i.e. utility providers, etc.)
C. I have successfully completed college-level coursework related to mathematics (i.e. Economics, Statistics, College Algebra, Business Mathematics, Accounting, etc.).
D. I have no education or experience with this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) with which you gained this experience
The type of numerical data you calculated
For what purpose you calculated the numerical data
Your level of responsibility
10
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
11
WORK BEHAVIOR 3 – CONDUCTS INTERVIEWS
Conducts face-to-face intake interviews with applicants and representatives or legal guardians to gather and record personal information regarding amount and source of income, legally responsible relatives, health insurance status, etc.
Levels or Performance
A. I have work experience conducting interviews with individuals and their representatives or legal guardians in an institutional setting (i.e. corrections, hospital, group home, nursing home, etc.) to gather personal information.
B. I have work experience conducting interviews with individuals outside of an institutional setting to gather and record personal information.
C. I have successfully completed college-level education related to this work behavior (i.e. Communications, Speech, Developmental Listening, etc.).
D. I have no education or experience related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The setting(s) under which you conducted interviews.
The types of interviews you conducted
Your level of responsibility
13
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
14
WORK BEHAVIOR 4 – CONDUCTS RESEARCH
Conducts research of residents' personal records to verify amount and source of income, legally responsible relatives, health insurance coverage, etc. provided during intake or to determine property holdings as part of the collections process. This may include contacting health insurance providers, financial institutions, current or former employers, or family and friends of the resident; reviewing benefits summaries, reviewing trust agreements, or extracting data from electronic databases.
Levels of Performance
A. I have work experience conducting research of personal records which included contacting health insurance providers, financial institutions, current or former employers, or family and friends; reviewing documents and extracting data from electronic databases.
B. I have work experience conducting research of personal records which included reviewing documents or extracting data. My research did NOT include contacting third parties.
C. I have work experience conducting ANY KIND of research which included reviewing documents or extracting data.
D. I have successfully completed college-level coursework related to this work behavior (i.e. Research Methods, Investigative Techniques, etc.)
E. I have no education or experience related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The type of information you researched
The methods of research you employed
Your level of responsibility
16
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov