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Commonwealth of Pennsylvania Administrative Officer 3 (Local Government) - Allegheny County Support Administration in Pennsylvania

Administrative Officer 3 (Local Government) - Allegheny County Support Administration

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Administrative Officer 3 (Local Government) - Allegheny County Support Administration

Salary

$77,520.00 - $85,272.00 Annually

Location

Allegheny County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2024-94999-L0123

Department

Local Government

Division

HS Allegheny Co Spt Ad

Opening Date

10/01/2024

Closing Date

10/14/2024 11:59 PM Eastern

Job Code

L0123

Position Number

80012737

Union

Non-Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88215000

Bureau / Division

Allegheny County Administrative Support

Worksite Address

One Smithfield Street

City

Pittsburgh, Pennsylvania

Zip Code

15222

Contact Name

Serena Malahoo

Contact Phone

412.350.6419

Contact Email

serena.malahoo@AlleghenyCounty.US

  • Description

  • Benefits

  • Questions

THE POSITION

The Allegheny County Department of Human Services is seeking a hard-working, dedicated individual who is highly innovative and has an analytical mindset. The ideal candidate is expected to be proficient in operating expenditures and assets management. They should also have knowledge of safety program policies and procedures to ensure implementation and overall program effectiveness within existing federal, state, and local laws, regulations, standards, and directives with discretion to generate and manage a flexible and adaptive agency-wide program. If this sounds like the position for you, we encourage you to apply today!

DESCRIPTION OF WORK

As the Administrative Officer 3, your primary responsibility will be to oversee, manage, and develop a comprehensive safety and security program that spans the entire agency. This role entails directing the administration of all aspects of safety-related initiatives, which includes formulating or guiding the creation of operational and administrative policies and procedures pertaining to safety programs. You will also be tasked with assessing safety training and the associated policies to ensure their effective implementation, all while adhering to applicable federal, state, and local laws, regulations, standards, and directives.

This position allows for a significant degree of independence and flexibility in managing a responsive agency-wide program, with your work being evaluated through discussions and reports by the Administrative Officer 4 within the Department of Human Services Office of Administration, Facilities Management (FM), focusing on program effectiveness and compliance with established regulations and objectives. Furthermore, you will be responsible for supervising the Safety Specialist, Security Specialist, and contracted security personnel, ensuring that all safety and security measures are effectively executed.

Work Schedule and Additional Information:

  • Full-time employment

  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

  • Salary: In some cases, the starting salary may be non-negotiable.

  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Four years of experience in progressively responsible and varied office management or staff work in a public or private organization, including experience in personnel management, budgeting or procurement; and such training as may have been gained through graduation from a four-year college or university;or

  • Any equivalent combination of experience and training.

    Other Requirements:

  • This particular position requires you to possess two or more years of full-time experience with developing and implementing safety and or security plans, policies, and procedures for an organization with multiple locations.

  • DHS has 1300 staff and 8 locations that are open to the public and receive hundreds of visitors on a daily basis. These locations require detailed safety and security plans including emergency evacuation plans, visitor access management, security systems policies/procedures, security guard policies/procedures, safety/security incident response policies/procedures (including coordination with law enforcement).

  • You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

  • Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.

  • You must be able to perform essential job functions.

    How to Apply:

  • Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

  • Your score is valid for this specific posting only.

  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/testoncefor this posting.

  • Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

Selective Cert - Do you possess two or more years of full-time experience with developing and implementing safety and or security plans, policies and procedures for an organization with multiple locations?

  • Yes

  • No

    02

    Selective Cert - If you indicated YES to the question above, please describe the details of the experience you possess. Please be sure to address the items listed below in your response. The claimed experience must also be provided within the experience section of your application. If you indicated NO to the question above, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The specific duties you performed related to your experience with developing and implementing safety and or security plans, policies and procedures for an organization with multiple locations

  • Your level of responsibility

    03

    How many years of full-time experience do you possess in progressively responsible and varied office management or staff work in a public or private organization, including experience in personnel management, budgeting or procurement?

  • 4 years or more

  • 3 but less than 4 years

  • 2 but less than 3 years

  • 1 but less than 2 years

  • Less than 1 year

  • None

    04

    If claiming experience in the previous question, please list the employer(s) where you gained this experience AND the specific duties you performed in personnel management, budgeting, or procurement, as supported in the employment history section of your application. In order to qualify for this position, you MUST have experience in one of the following areas: personnel management, budgeting, OR procurement.

    05

    What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

  • Conferred Master's degree or higher

  • Conferred Bachelor's degree

  • Some coursework

  • None

    06

    If you have not completed college coursework in one of the fields listed in the previous question, how much college coursework have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

  • 120 credits or more

  • 90 but less than 120 credits

  • 60 but less than 90 credits

  • 30 but less than 60 credits

  • Less than 30 credits

  • None

    07

    You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

  • Yes

    08

    WORK BEHAVIOR 1 – PROGRAM DEVELOPMENT

Conducts needs assessments and develops operational and administrative safety, security, and training program objectives, plans, policies, and procedures for the agency-wide safety/security program by conceptualizing service delivery methods, planning timelines for communicating program objectives, and determining program organizational structures.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience DEVELOPING AND IMPLEMENTING program objectives, plans, policies, or procedures related to a safety/security program.

  • B. I have experience DEVELOPING OR IMPLEMENTING program objectives, plans, policies, or procedures related to a safety/security program.

  • C. I have experience DEVELOPING OR IMPLEMENTING program objectives, plans, policies, or procedures NOT related to a safety/security program.

  • D. I have successfully completed college-level coursework related to program management, business management, or business administration.

  • E. I have NO experience or coursework related to this work behavior.

    09

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience.

  • Your experience developing or implementing program objectives, plans, policies, or procedures - specify if it was related to a safety/security program..

  • The type(s) of programs you developed or implemented.

  • The actual duties you performed.

  • Your level of responsibility.

    10

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title(s)

  • Credits/Clock Hours

    11

    WORK BEHAVIOR 2 – SUPERVISION

Perform the full range of supervisory duties over a staff of two Administrative Officer 2 employees. This includes planning, delegating, and reviewing safety and security work; establishing priorities and timeframes for completion of work; providing guidance to staff on complex problems; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; interviewing and recommending selection of applicants; and identifying training needs and providing training to staff.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience performing the full range of supervisory duties which included planning and delegating work; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; and interviewing and recommending applicant selection.

  • B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff.

  • C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.

  • D. I have NO experience or coursework/training related to this work behavior.

    12

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience.

  • Your duties as a supervisor or lead worker.

  • Your specific responsibilities.

    13

    If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • Training Source

  • Course Title(s)

  • Credits/Clock Hours

    14

    WORK BEHAVIOR 3 – ANALYZING INFORMATION

Reviews and analyzes accident, injury, security, and safety data to determine the effectiveness of the Safety and Security Program for the purpose of making recommendations for program changes/improvements.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience analyzing accident, injury, security, or safety data. I was responsible for developing conclusions and providing recommendations for program changes/improvements.

  • B. I have experience analyzing accident, injury, security, or safety data. I was responsible for developing conclusions; however, someone else made recommendations for program changes/improvements based on my conclusions.

  • C. I have experience analyzing data NOT related to accidents, injuries, security, or safety. I was responsible for developing conclusions OR providing recommendations for program changes/improvements.

  • D. I have successfully completed college-level coursework related to program evaluation, program analysis, data analysis, statistics, or logic.

  • E. I have NO experience or coursework related to this work behavior.

    15

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience.

  • The actual duties you performed related to reviewing and analyzing program information - specify what type of information.

  • The recommendations you made.

  • Your level of responsibility.

    16

    If you are claiming education/formal training related to this work behavior, please provide the requested information below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University/Training Source

  • The Course Title(s)

  • The Credits/Clock Hours

    17

    WORK BEHAVIOR 4 – DEVELOP AND CONDUCT TRAININGS

Develops and conducts trainings related to work safety, security, and accident prevention using delivery methods such as in-person presentations, webinars, or e-Learning training.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience developing and conducting trainings/presentations related to work safety, security, or accident prevention.

  • B. I have experience conducting trainings/presentations related to work safety, security, or accident prevention. The content of the information I presented was developed by others.

  • C. I have experience developing OR conducting trainings/presentations NOT related to work safety, security, or accident prevention.

  • D. I have successfully completed college-level coursework related to training delivery, public speaking, or communications.

  • E. I have NO experience or coursework related to this work behavior.

    18

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience.

  • The actual duties you performed related to training/presentations (developed, conducted, etc.) - specify the type/content.

  • Your level of responsibility.

    19

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title(s)

  • Credits/Clock Hours

    20

    WORK BEHAVIOR 5 – CONTRACT MONITORING COMPLIANCE

Monitors and evaluates security guard vendor performance and compliance to determine the necessity for amendments, extensions, or termination in accordance with established contract and procurement policies. Takes corrective action when issues of non-compliance or poor performance are discovered.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience monitoring security guard vendor performance and compliance to ensure adherence to contract requirements. I was responsible for taking corrective action when negative trends were discovered.

  • B. I have experience monitoring security guard vendor performance and compliance to ensure adherence to contract requirements. I made recommendations for someone else to take corrective action when negative trends were discovered.

  • C. I have experience monitoring vendor performance and compliance NOT related to security guards to ensure adherence to contract requirements.

  • D. I have successfully completed college-level coursework related to contract management, procurement, business administration, logistics, contract law, or supply chain management.

  • E. I have NO experience or coursework related to this work behavior.

    21

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience.

  • Your experience monitoring vendor performance and compliance - specify type of vendor.

  • Your experience making recommendations or taking corrective action when negative trends were discovered.

  • Your level of responsibility.

    22

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title(s)

  • Credits/Clock Hours

    23

    WORK BEHAVIOR 6 – SECURITY PLANNING

Plans and implements information technology security programs, notably the visitor management program and security awareness initiatives. Recommends and justifies hardware and software upgrades, enhancements, and maintenance to ensure systems and data are appropriately protected and operating optimally.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience planning AND implementing information technology security programs.

  • B. I have experience implementing information technology security programs; however, someone else was responsible for the initial program plan.

  • C. I have successfully completed college-level coursework related to system administration, project planning and implementation, project management, or application optimization.

  • D. I have NO experience or coursework related to this work behavior.

    24

    In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience.

  • The specific duties you performed related to information technology security planning.

  • The type(s) of security projects you planned or implemented.

  • Your level of responsibility.

    25

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title(s)

  • Credits/Clock Hours

    Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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