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Aston Carter Underwriting Clerk in Pekin, Illinois

A large insurance company in Pekin is seeking a qualified administrative professional to add to their team!


• Acquires, evaluates, and analyzes information in order to make selection and pricing decisions that are consistent with underwriting philosophy and in accordance with departmental and company guidelines and standards

• Reviews and processes renewal business, reinstatements, cancellations, endorsements, diaries, and other miscellaneous transactions

• Acts as an assistant to a specific underwriter, and all the agencies in the assigned territory

• Provides solutions and confers with agents and clients regarding billing, quoting, and provide first-line technical assistance for uploading policy applications and changes

• Troubleshoots issues related to policy renewal conversions

• Works in a cross functional team with Commercial Lines Underwriting, Life Underwriting, and Sales departments to achieve company profit and growth goals

• Approves or disapproves requests to waive fees, installment adjustments & release refunds

• Demonstrates a customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. In the event of a disgruntled caller, utilizes company de-escalation procedures, which could include terminating the call

• Performs other duties as assigned


Minimum 45 wpm typing speed

Ability to use multiple computer systems simultaneously

Strong communication skills and professionalism

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.