Job Information
Americold Logistics, LLC. Customer Billing Clerk in Pedricktown, New Jersey
Primary Responsibility :
Perform various clerical duties requiring knowledge of office systems and procedures. These duties will be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
What You'll Do :
Answer telephones, direct calls, and take messages.
Answer customer inquiries
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address concerns.
Update Customer Service team on rate changes
Apply rate changes
Audit rates
Work closely with Corporate AP/AR team
Manually upload invoices into SAP
Work with all departments to ensure timely billing
Investigate and issue credit memos as needed
Report billing problems to management
Work with IT on systems for billing
Compliance with SOX
Month end accruals
Manually bill specific customers that are not in WM
Use multiple systems to complete billing
Complete and mail bills, contracts, policies, invoices, or checks.
Maintain and update filing, inventory, mailing, and data base systems, either manually or using a computer.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and
Other duties upon request.
What Experience and Education You Need :
High school diploma or general education degree (GED) preferred, or at least one year related work experience.
What Could Set You Apart :
Ability to work in fast-paced, deadline-oriented environment.
Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals.
Good customer service skills
Ability to communicate effectively with variety of individuals
Ability to pay close attention to detail.
Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
Tools and Technology - Knowledge of filing systems, Experience with Warehouse Management Systems, Experience with Microsoft Office Suite, Calculators, Desktop computers, Photocopiers
Physical Requirements :
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane up for business
May require a visit facility operations in temperatures at or below freezing
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer :
Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity