Job Information
Kanaan Communications, LLC Technician Cable Installation in Pecktonville, Maryland
CAVO Broadband Communications is hiring entry level Cable Installation Technicians in Pecktonville/Hagerstown, MD to join our team and help connect America!
Compensation: $15/hr
Job Type: Full-Time
Responsibilities
Resolve, repair and install cable TV, internet, telephone and/or alarm equipment in accordance with guidelines.
Ability to set up and configure residential networking equipment such as ONT’s, routers and switches
Analyze and record test results within prescribed parameters by performing testing on company issued devices and customer devices.
Interface with customers to identify and remedy sources of customer-perceived issues.
Drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
Maintain a clean and stocked vehicle with equipment in order to be prepared to perform required duties.
Complete paperwork accurately and report and record all work order status updates
Customer service duties such as :
Greet and interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns;
Review all requested services with the customer in order to ensure understanding and agreement.
Educate the customer regarding product and service usage.
At CAVO Broadband Communications we are proud of our installation technicians and operational support teams who meet our strict pre-employment and on-going safety and quality control criteria; we reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, a company vehicle, full benefits, safety certifications, paid time off, tuition assistance and medical, dental, vision, life and 401(k).
What you’ll get…
Company vehicle
Competitive pay
Weekly paychecks
Medical, Dental, Vision and Prescription Plans
Flexible Spending Accounts
Short and Long Term Disability
Supplemental Life and AD&D
401(k) Retirement Savings w/ Company Match
Stock Purchase Plan
Company Discounts
Legal Insurance
Paid Time Off and Holidays
Tuition Reimbursement for select programs
Qualifications…
At least 18 years old
Have a valid driver's license with a minimum of 2 years driving experience
Authorized to work in the United States for this company
High school diploma or GED equivalent
Experience with with working in tight spaces such as a crawl space or attic of a house
Experience in working through inclement weather
Experience with the demands of working in a fast-paced, time-sensitive environment
Effective communication skills
Able to travel and work extended hours; overtime and weekends as needed
Able to lift, climb, and carry ladders with weight of up to 80lbs
IND1
Our mission is to build an industry leading organization that provides the highest quality and customer service to the in-home fulfillment services sector through a professional, reliable, skilled and motivated workforce. The Cable Installation Technician will perform residential and/or multi-dwelling unit cable television, high speed data and/or telephony installations from the tap to the customer premise equipment in a safe, courteous and efficient manner to exact client specifications.
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.