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Conduent HR Solutions Services Associate III in Pasay City, Philippines

Job Track Description:

  • Performs tasks based on established procedures.

  • Uses data organizing and coordination skills to perform business support or technical work.

  • Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Proficiency within a range of analytical or operational processes.

  • Completes atypical assignments.

  • Works within established procedures and practices.

  • May establish the appropriate approach for new assignments.

  • Acts as a resource for colleagues.

  • Completes work with limited supervision.

Functional Knowledge

  • Has developed skills in a range of processes, procedures, and systems.

Business Expertise

  • Understanding of how best teams integrate and work together to achieve company goals.

Impact

  • Impacts a team, by example, through the quality service and information provided

  • Uses discretion to change work procedures and practices.

Leadership

  • May provide guidance and support to junior team members.

Problem Solving

  • Provides solutions to atypical problems based on existing precedents or procedures.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)

  • Prepares year-end benefit statements and benefit record updates.

  • Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.

  • Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums.

  • Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.

  • Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)

  • Prepares offers, terms, and conditions letters.

  • Performs other duties as assigned.

  • Complies with all policies and standards.

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