Job Information
Veralto Field Service Technician (Based in NJ, VA or DE - Up to 90% Travel) in Paramus, New Jersey
Every person is unique, but we all have something in common: the need for safe, clean water. And it’s only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world.
At Trojan Technologies (www.trojantechnologies.com), we believe success for all comes from the contributions of every single one of us. That’s why we foster an environment where every associate has a voice, is valued and respected, and feels safe sharing their thoughts. After all, sharing our different viewpoints and experiences is what enables us to find creative and innovative ways to accomplish our shared goals.
Trojan is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.
Take a moment to watch our video: The Power to Make Things Possible
About the role:
As a Field Service Technician at Trojan, you will be responsible for conducting service, repair, and start-up of our advanced water treatment systems at customer sites. With a strong emphasis on water quality, you will perform electrical and mechanical testing, diagnose system failures, and assist customers in the maintenance of their UV systems. Your expertise will play a vital role in ensuring the successful completion of existing and new service contracts.
With a focus on customer satisfaction, you will travel extensively, with most of your time spent on-site, ensuring that our products and services meet and exceed customer expectations. This fast-paced environment will require your adaptability, problem-solving skills, and ability to thrive in diverse situations. If you are ready to take on this challenge and be part of a team that is committed to excellence, apply now and seize this opportunity to make a meaningful impact.
Travel Requirement: This position involves up to 90% travel throughout the assigned territory.
Travel Schedule: The technician will travel Monday to Friday, typically spending Monday to Thursday nights away from home. We aim to have all technicians return home by Friday afternoon, allowing for weekend flexibility.
Travel Logistics: We utilize Concur Travel, which offers a selection of approved hotels, ensuring comfortable and safe accommodations during travel.
In this role, you will:
You will be the first point of contact for all customer interaction and cultivate key customer relationships to interpret their needs and requirements
Develop a technical working knowledge of all Trojan product lines and serve as a technical resource for supporting customers
Travel at least 80% - 90% of the time within or outside your hiring region.
Solve problems, evaluate systems and/or processes to isolate root causes and implement corrective actions as required
The essential requirements of the job include:
3 to 5 years of Field Service Experience
Ability to read and interpret drawings (mechanical, electrical, hydraulic)
Familiarity with electrical, electronic, hydraulic, and mechanical principles
Experience working with cross-functional teams such as Engineering, sales and operations to help resolve site specific difficulties
Bring unique solutions as needed, to meet customer requirements and drive product improvements
Would be a plus if you also possess previous experience:
Strong problem-solving and communication skills, with a logical thought process a must
Working with PLCs, Specifically Allen Bradley, WAGO and Siemens
Familiarity with water treatment processes is considered an asset
Experience in dealing with technical issues in a customer service setting is considered an asset
Strong organization and project management skills, ability to effectively manage multiple priorities and complex tasks
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.