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Diageo Digital IBP Leader – Latin America & Caribbean in Panama City, Panama

Job Description :

Name of the role: Digital IBP Leader - SLAC, CCA & Venezuela

Location: Ciudad de Panama, Panama

Type of contract: Permanent

About us:

Diageo is the world’s leading premium drinks company with an outstanding diverse collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our diversity, our brands, in how we perform, and how we create shared value.

About the Role:

The OMP advance analyst is a key role within the i-IBP and implementation of Sophisticated demand planning system OMP. Based on business processes/requirements, the role will be responsible for understanding Multivariate forecasting, building block management and sophisticated use of demand sensing to assist users within the Market thereby unlocking any obstacles to efficient utilization of the tool. The Analyst will be required to have a robust understanding of the data structure and requirements for integration of the multivariate forecast process not limited to but including, CPG structures, Sales history, SIT, Depletion, Market Share, Category Growth, Price Elasticity History, Historical promotions, OOS. The analyst together with the OMP adoption Manager will ensure adoption of the tool as the single demand planning tool in Diageo and effectively work to eliminate parallel demand planning processes.

In addition, the Analyst is required to understand the report structure within OMP and collectively understand the business reporting requirements to craft and develop standardized reports that will be used to drive an effective IBP cycle in the markets.

The analyst together with the OMP adoption Manager will be also responsible for the readiness of the market. This mean work in APO adoption pre-work and data consolidation & preparation.

Is responsible for acquiring and disseminating system knowledge, thorough understanding of the system through training, by following very closely the modelling work done by the consultant(s) and by testing the system.

This analyst will often train the end users of the system and will often become the first line support person and contact person for help desk of OMP during and after Debut acceptance.

Is responsible for testing and validating the proposed software solutions, thorough knowledge of scope/design both at a technical level (data interfacing correctly?) and functional level (are functionalities “fit for use” according to the business requirements?) along with creating corresponding functional and user documentation.

Will be expected to display the following skills to be successful:

  • Understands the principles that underpin demand planning processes, including formal education in demand planning and execution to complete work.

  • Understanding of the Business complexity.

  • The ability to translate business requirements into system parameters/rules as well as translate AI and Machine learning outputs into clear business language.

  • The ability to understand statistical forecasting principles and algorithms used in process.

  • Model and test algorithms using the latest data and technology.

  • Display critical thinking and digital dexterity by using data to tell a story based on fact and trends.

  • Has experience in demand planning in a similar environment using statistical tools, building block assumptions, opportunities and risks, and S&OP/IBP to agree plans.

  • Can maintain a statistical dataset, including data cleansing, item relationships and product families to facilitate the delivery of a statistical forecast with minimal rework. Can do this in the appropriate Diageo tool as selected.

  • Understand the principles and practices that support Advanced Statistical Forecasting, including Artificial Intelligence and Machine Learning, in a way that this knowledge can be used to support existing and future statistical modelling and improvement within Diageo.

  • Can create and maintain scenario planning for Demand and IBP purposes including the understanding of how probabilistic forecasting can be used to determine the most likely scenarios and teach the demand analyst and iBP leads how to utilize it effectively.

Top Accountabilities:

  • Understand the current APO system configuration of CPG, Hierarchies, and sales organization.

  • Identification and follow-through with business teams of sales history corrections to ensure readiness for utilization of sell in history in OMP.

  • Analyze and clean up the master data system with the technical team

  • Alignment/consistency of Hierarchies according to global standards.

  • Work multi-functionally with the OMP Analyst to understand the MI and statistical forecast algorithms.

  • Test and report on errors and areas for improvement before the full-scale implementation of OMP in the market.

  • Assist in eradicating parallel demand planning processes and stabilizing OMP as the interim forecasting solution.

  • Together the with global demand planning process owner and the Adoption manager develop the requisite system training modules in preparation for going live.

  • Becomes the key contact for technical errors and system issues resolution.

  • Run multiple user test cases as part of the design and user acceptance group.

  • Run Governance for market implementation with multifunctional teams (Finance, marketing, supply, IBP, CMO)

  • Understand the work with multiple systems within Diageo including an understanding of the stat architecture.

  • Contribute to the development of a Data strategy for the region together with the Global Demand Process Owner.

  • Hands on assistance during the hyper-care period post implementation.

  • Provide continuous support during BAU for the key market.

  • Brainstorm areas of improvement for the implementation in phase two markets within the region.

  • Hands on data preparation for market readiness for Global design (Sell in, Sell out, Stock in trade, promotions, media spend, innovation)

  • Acquiring and disseminating system knowledge, thorough understanding of the system through training, by following very closely the modelling work done by the consultant(s) and by testing the system.

  • Train the end users of the system and will often become the first line support person and contact person for help desk of OMP during and after Go Live acceptance.

Provide key input to Demand forecasting process.

  • Participate where relevant in forecasting preparation process to assist in unlocking improvement.

  • Review statistical input to OMP process and challenge projected growth based on historical trends.

  • Collaborate with the Demand Planner, Adoption Manager to implement and sustain the weekly and daily utilization of the demand forecasting tool.

Continuously improve statistical forecasting method:

  • Test and implement new models.

  • Implement best practices.

  • Support system developments

Experience required/Skills/Capabilities

  • Baseline understanding of the end-to-end Supply Chain Planning processes; Supply Planning, Distribution Requirements Planning, Inventory Planning, Conversion, Logistics, Procurement and Customer Service

  • Demonstrated proficiency in statistics and/or forecasting methodologies with an understanding of their financial and operational impacts.

  • Strong analytical, organizational, and decision-making skills.

  • Good communication skills – verbal, written and presentation.

  • Proficient in MS applications e.g. Excel, Word, PowerPoint, Access, Outlook

  • Self confidence

  • Process Orientation

  • Build the future demand tools and processes.

  • Data Analysis and Reporting Skills

Previous Successful Experience:

  • Working within the Demand and/or Supply Chain Planning process; Consumer Packaged Goods Industry preferred

  • Experience with advanced planning software with Supply Planning (SAP APO system and Business Intelligence/BW/Power Bi )

  • Has practical experience of Demand Analytics, to analyse demand performance and trends, marketing, and sales activity impact (including pricing), and reach conclusions on what that might meant about current and future demand plans.

  • Has practical experience of IBP in a similar role and / or business, which can be used to support the current role and challenge assumptions

  • Can manage an appropriate change management process to ensure market adoption of IBP, using Diageo principles, processes, and resources, as well as their own skills, capabilities, and position.

  • First hand planning experience in IBP, S&OP, S&OE, Demand Planning.

Skills/Capabilities:

  • Growth Mindset

  • Passion for data and a performance culture.

  • Comfortable with driving change and adoption.

  • Very strong analytical skills and applied statistics knowledge.

  • Collaboration: Demonstrated ability to foster and maintain strong working relationships and influence at all levels of the organisation. At ease working effectively with a diverse group of stakeholders and business cultures.

  • Excellent communication skills, both verbal and written combined with the ability to engage effectively at all levels in the organisation.

  • Digital dexterity. Previous experience (and hunger to learn) on advanced planning tools, digital control towers, BI, etc.

  • Critical Thinking and robust problem-solving ability.

  • Stands for digitization and does not tolerate drift.

  • Robust business acumen.

Desirable:

  • Experience in S&OP/ Demand Planning working in a multinational CPG / FMCG

  • BSc in engineering, supply chain, data science/statistics/applied mathematics, economics. Additional MBA or MSc in Supply Chain Management or similar would be desirable.

Worker Type :

Regular

Primary Location:

Panama City

Additional Locations :

Bogota - IMC

Job Posting Start Date :

2024-06-23

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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