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Stanford Health Care Market Development & Outreach Project Manager in Palo Alto, California

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

• The Project Manager – Market Development and Outreach (MDO) is responsible for managing projects under the general supervision of the Executive Director, Senior Director or Director. Ensures the completion of projects is in scope, on schedule, within budget, and meets all program objectives for team output.

• Responsible for foundational MDO team planning, delegation, managing multiple complex calendars to schedule meetings, appointments and engagements; arrange conferences and events, meetings for commissions, boards, or other bodies; make travel, lodging and meeting room arrangements including public address systems, teleconferencing, and other amenities; ensure agendas, background information, minutes and other pertinent materials are prepared and distributed; maintain official records of such meetings for MDO team follow up.

• Compose correspondence and prepare administrative reports and/or records, relying on a variety of source material; respond to requests regarding team participation, programs and activities; provide administrative data, and communicate the activities, views, and commitments of the MDO directors.

• The Project Manager – MDO will be the primary lead and communicator regarding assigned projects. This position is responsible for supporting the management of key strategic organizational projects. This includes the establishing of communication requirements, project monitoring & control, defining project objectives; identifying, assessing & managing risks and escalations, and aligning leadership support. Will be required to use the existing standard work/processes and tools as part of the assessment and implementation processes.

Locations

Stanford Health Care

What you will do

  • Leads and owns programs and initiatives that involve multiple team members and deliverables.

  • Drives operational execution and communication for assigned MDO programs and projects.

  • Develops and maintains effective relationships with project owners, operational leaders, business services, IT, vendors, and other project stakeholders.

  • Understands customer requirements and manages the dynamics of these individuals.

  • Manages multiple complex calendars; using time management and organizational skills and software to proactively update calendars, coordinate and schedule meetings.

  • Supports and collaborates with project sponsors, project leads, creative and digital team on all aspects of projects.

  • Assists in defining business requirements, understanding team priorities and identifying opportunities to optimize or consolidate creative materials.

  • Reviews copy, layout and proofs for accuracy, adherence to brand guidelines and quality standards, and coordinates team and client approvals of all deliverables.

  • Streamlines and standardizes workflow to maximize team effectiveness.

  • Stakeholder and resource management within portfolio and across entire MDO team.

  • Develops and produces reports when necessary.

  • Tracks and reports progress and performance of programs/projects consistently.

  • Composes correspondence and prepares administrative reports and/or financial records, relying on a variety of source material; responds to requests for information regarding programs and activities; provide administrative data, and communicates the activities, views, and commitments of the MDO team.

  • Compiles publications, newsletters, or informational pamphlets; determines appropriate layout and design. Works with authors to prepare charts or graphics to ensure optimum quality of final reproduction. Coordinates printing and distribution.

  • Reviews, proofreads and edits documents prepared for MDO director’s signature; ensures work product quality and quantity control by reviewing documents, reports, forms, records, or other materials for content, completeness or accuracy; ensures proper grammar, punctuation, spelling and usage as well as appropriate distribution and archiving.

  • Organizes and maintains confidential records and files for the executive on computer or manual systems, including materials of a highly sensitive or complex nature, ensuring the security of such information; maintain filing systems.

Education Qualifications

  • Bachelor's degree in a work-related field/discipline from an accredited college or university.

Experience Qualifications

  • Minimum four (4) years of progressively responsible and directly related work experienceRelevant work experience in market development, business development, advertising, and / or related fieldsDemonstrated ability to manage multiple detail-oriented projects simultaneouslyDemonstrated experience in achieving goals on time, with attention to detail and the resourcefulness to proactively identify and resolve potential problems and communicate any change in priorities to impacted stakeholders.Demonstrated critical thinking, problem-solving, collaboration and negotiation skills.Strong communication skills—written, verbal and presentation.Familiarity with project management software (preferably Workfront and SmartSheets).Experience with process improvement and resource allocation.Advanced time management and analytical skills.Demonstrated experience in project management for business development / market development, creative or agency environment.

Required Knowledge, Skills and Abilities

  • Strong interpersonal skills and emotional intelligence, able to motivate and drive collaboration with other departments and stakeholders without direct authority over those groups.

  • Ability to work independently in a fast-paced environment, delivering results with a keen eye for quality standards and creative consistency.

  • Thoughtful, creative and strategic approach to problem solving.

  • Naturally organized, analytical and detailed oriented. Energetic self-starter passionate about professional integrity and excellence with a positive attitude and contagious enthusiasm.

  • Ability to manage multiple project workstreams on tight deadlines.

  • Must be able to reassess priorities as deadlines overlap or change frequently.

  • Handle escalations appropriately; courage and willingness to address issues in the moment.

  • Role model for colleagues and peers, excellent collaborator, strong work ethic, and team player while dealing with ambiguity.

  • Strong written and verbal communication skills with an emphasis on distilling information with clarity.

  • Solid experience with project management tools and building detailed project plans and frameworks.

Physical Demands and Work Conditions

Physical Demands

  • Seldom (please list each item under Comments). Work is performed in a typical office environment with standard equipment and tasks.

Blood Borne Pathogens

  • Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

  • Know Me: Anticipate my needs and status to deliver effective care

  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $55.80 - $73.92 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .

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