Job Information
American Humane Sanctuary Care Manager in Palm City, Florida
American Humane is seeking an experienced Sanctuary Care Manager that will live on site and manage the day-to-day care of the property and all animal residents of the Sanctuary . American Humane is committed to fostering diversity, equity, and inclusion in the workplace. As we seek to fill this position, we highly encourage applicants from diverse backgrounds to apply.
For more than 100 years American Humane has been first in promoting the welfare and safety of animals and strengthening the bond between animals and people. We are first to serve, wherever animals are in need of rescue, shelter, protection or security. Through our innovative leadership initiatives – from our “No Animals Were Harmed®” program in Hollywood to broad-based farm and conservation animal welfare certifications, to rapid response rescue and care across the country – American Humane sets the gold standard as the most visionary and effective animal welfare organization in the nation.
Position summary :
The Sanctuary Care Manager, Humane Sanctuary, lives on site and manages the day-to-day care of the property and all animal residents of the Sanctuary. The Manager, reporting to the Director, Sanctuary & Military Affairs Programming (Director) and working in close collaboration with the Chief Veterinary Officer & Animal Ethicist (CVO), is responsible for ensuring the welfare, safety and proper care of animals residing on the property, whether their stay is short- or long-term, as well as ensuring the property remains in good condition. Daily animal care duties include cleaning, feeding, grooming, administration of veterinary medications and treatments, providing enrichment, etc. for a variety of animals including horses, dogs, birds and other species yet to be determined. Property care includes performing basic maintenance and communicating with vendors doing work at the property.
Role expectations :
Manage and oversee the day-to-day animal husbandry and operations related to animal care at the Sanctuary, ensuring alignment with American Humane standards for animal care.
Assists Director with vendor management and property maintenance needs to ensure the Sanctuary is fully functional and well maintained.
Provide the highest-level of care to a variety of animals while they reside at the Sanctuary, ensuring the property and animals are always in optimal condition.
Build and maintain strong, collaborative working relationships with the CVO, Director and other organizational leadership.
Assist other programs and departments in serving American Humane’s larger mission achieving broader organizational goals.
Develop a solid understanding of American Humane’s mission, programming and organizational priorities.
Responsibilities :
Regularly walk the property and keep an eye on things to ensure any issues are addressed or taken care of in a timely manner. Perform basic, routine maintenance as needed.
Liaise with vendors coming to the property to perform work, including both routine maintenance, such as lawn services, and other improvement projects as the property expands.
Keep leadership apprised of work being done on site, flagging any issues or communicating decisions that need to be made, particularly about things that may have short- or long-term impact on animal health and welfare.
Working under the guidance of the Director and CVO, develop and review husbandry plans and procedures for animals residing at the Sanctuary.
Maintain detailed records on the daily husbandry and medical care of each animal.
Follow all proper and recommended veterinary medical care instructions.
Provide appropriate quantity and quality of food and water to animals on a daily basis.
Ensure animals are properly groomed, bathed and are provided with enrichment and exercised as appropriate.
Monitor animals, noting any eating, drinking, health, behavior or temperament changes and informing CVO to discuss any issues.
Work under the guidance of and collaboratively with the CVO and other veterinary care providers to develop and then implement specific veterinary medical care plans as needed to address particular issues with any of the animals.
Ensure stress and disease risk are minimized by following best husbandry practices on housing and caring for animals.
Follow established disease control protocols to extensively clean, disinfect and maintain kennels, cages, stalls and other areas of the Sanctuary.
Administer basic first aid to any animal’s minor wounds as needed and consult local veterinary care providers for other medical conditions or health concerns.
Assist in the vetting of prospective, new animal residents to the Sanctuary.
Ensure the facility remains stocked with all necessary inventory, including feed, equipment and medications to properly care for animal residents.
Participate in the training and management of volunteers or other AH staff assisting on property with animal care.
Ensure a safe work environment, follow safety guidelines and model safe work practices; take immediate action to remedy or address any safety issues.
Ensure the Sanctuary facility meets American Humane Certified Animal Welfare Standards, as they pertain to species residing permanently or temporarily at the Sanctuary.
Liaise with program staff regarding programmatic activities that may involve or impact resident animals.
Essential experience, knowledge, skills and abilities :
High school diploma required, Associate’s or Bachelor’s level degree in animal science, biological sciences or other relevant degree, preferred
Licensed Animal Care Technician or equivalent experience strongly desired but not required
General knowledge of animal behavior, husbandry, and care important, equine experience required
Proven knowledge and experience to safely implement and carry out care-related animal husbandry best practices for all species of animals residing at the Sanctuary
Skills assessing animals such as whether they are alert and responsive or not acting normally as well as taking their temperature, pulse, and respiration rate
Ability to administer medications via mouth and/or injection, eye and nasal medications, clean wounds, and change bandages
Ability to check vital signs against previous assessments and report significant differences. Administer a cursory physical examination to assess general health including the condition of the animal’s teeth
Basic maintenance skills and ability to troubleshoot property issues before they become major problems
Ability to remain calm and composed in stressful or emergency situations
Effectively prioritize workload and need
Ability to effectively work with a variety of people in different situations
Strong interpersonal, verbal, and written communication skills
Maintain professional demeanor at all times
Handle confidential information with a high level of discretion
Use sound judgement; able to problem solve quickly and independently
Ability to collaborate effectively and work as part of a team
Proficient with Microsoft Office Suite, in particular Outlook for email and scheduling, and Excel for record keeping.
Ability to learn new technology and enter and track information in a database
Direct reports :
None
Job Details:
Title: Sanctuary Care Manager
Type: Full-Time
Location: On-site
Compensation: $45,000 - $60,000 annually, depending on experience
Physical demands and work environment :
Position will be based out of American Humane’s Sanctuary facility in Palm City, FL; this position is residential and must live on site, no exceptions
Must be able to lift up to 50lbs and carry 30lbs as needed for animal care and property management
Must be able to bend, lift, push, pull, stoop, kneel, reach, manual dexterity, etc. in order to perform daily animal care needs
Requires normal range of hearing and eyesight to communicate with staff, volunteers, vendors, and animals
Possible exposure to animal hazards such as dog bites and zoonotic diseases
May require immunization against Hepatitis A&B, Rabies and Tetanus
Must have valid drivers license and clean driving record
May be required to submit to pre-employment and random drug testing as a condition of employment
American Humane’s core values define our workplace, and these values serve as the cornerstone for interactions in advancing our mission and institutional goals. Employees are expected to adhere to all organizational policies and to act as role models, demonstrating American Humane’s core values:
C ompassion – Being kind and caring in our interactions with others.
A ccountability - Holding ourselves to the highest standards. Following through on commitments and owning our actions, behavior, and decisions.
R espect for All – Being professional, listening to others and honoring diversity in all its forms.
L oyalty to Mission – Staying focused on our purpose and our mission – our nation’s most vulnerable depend on us .
S ustainability - Contributing to being a great place to work and achieving our shared mission and goals to make a difference, now and in the future.
H onesty, Integrity, Trust – Demonstrating transparency, as trusted stewards of donor resources, supporting our leadership and one another.
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