Job Information
MyFlorida REGION PROGRAM DIRECTOR - ESS Program - Southeast Region in PALM BEACH GARDENS, Florida
REGION PROGRAM DIRECTOR - ESS Program - Southeast Region
Date: Jun 26, 2024
Location:
PALM BEACH GARDENS, FL, US, 33412 WEST PALM BEACH, FL, US, 33401 BOYNTON BEACH, FL, US, 33426 OKEECHOBEE, FL, US, 34972 BELLE GLADE, FL, US, 33430 VERO BEACH, FL, US, 32960 PALM BEACH GARDENS, FL, US, 33418 BOCA RATON, FL, US, 33431 FORT PIERCE, FL, US, 32982 FT LAUDERDALE, FL, US, 33309
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 832063
Agency: Children and Families
Working Title: REGION PROGRAM DIRECTOR - ESS Program - Southeast Region
Pay Plan: SES
Position Number: 60050448
Salary: minimum $95,000
Posting Closing Date: 07/06/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Open competitive opportunity.
REGION ACCESS DIRECTOR - 60050448 – Southeast Region ESS Program
Located in the SE Region that covers the following counties:Indian River, St. Lucie, Palm Beach, Okeechobee, Martin, Broward.
THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.
Salary: $95,000 minimum.
Travel will be required, to include overnight.
Required Qualifications:
Minimum 5 years of leadership experience.
Minimum 5 years of experience in Economic Self Sufficiency (ESS) on the TANF, SNAP and Medicaid programs or program similar to Public Benefits program which specifically oversees Federal monies; serving a large metropolitan population.
Minimum 5 years of experience with State Government.
Ability to analyze data, develop reports, evaluate data, spot trends, facilitate change using data, and drive performance using data analysis.
Strong ability to empathize with staff and focus on listening to their needs, while creating a culture of hard work, integrity, and consideration.
Creative leader, who is enthusiastic about outcomes and equally concerned about a healthy workplace culture.
Ability to organize data into a logical format for presentations, documents and other written materials.
Ability to listen and effectively convey information to all levels of the workforce.
Ability to forward think and identify the source of operational bottlenecks, through data analysis and drive solutions.
Excellent interpersonal relationship skills and the ability to demonstrate such.
Preference will be given to applicants who have:
Master’s degree from an accredited college or university.
Relevant experience can substitute on a year-for-year basis for the education level.
Note: Be prepared to provide a copy of your degree/diploma or request official transcripts from your school in a sealed envelope. All documents must be in English, clear, and legible, showing all signatures and pertinent details. Foreign degrees must be validated by a third party to meet the US equivalency requirements. All costs are the responsibility of the applicant.
POSITION DESCRIPTION
This is a highly responsible and professional position requiring analytical thought, and independent judgment, action and forward thinking in order to manage and coordinate various projects and initiatives as assigned. This position requires management and leadership skills to effectively execute programs which directly support the Office of the Secretary of the Department of Children and Families, and the ESS Program Office. The incumbent reports directly to the Deputy Assistant Secretary for ESS Operations and is responsible for administrating special projects and program office coordination. Through the authority of the Deputy Assistant Secretary of ESS and in coordination with the ESS Operation and Program Directors directly supervises and oversees the management and administration of all regional ESS day-to-day operations in the Region. This position requires expert knowledge of Department rules and regulations.
The Regional Economic Self-Sufficiency Director is the ESS operations and program office lead for each region. This job is devoted to focusing on service delivery, operational improvement, industrialization, efficiency and quality client service.
Specific Duties and Responsibilities include:
Ensures the administration of all service programs are carried out in conformity with statewide services plans and all other policies and guidelines established by the Deputy Assistant Secretary of ESS and in collaboration with the ESS Operation and Program Directors. Assures service delivery is consistent with all applicable law, rules, policy, and procedures.
Implements Departmental rules and procedures, ensuring staff are provided training regarding Departmental procedures and rules, and conducts reviews of staff compliance with rules and procedures.
Manages the Economic Self-Sufficiency processes in a manner necessary to fulfill all plans, goals, processes, standards, and performance indicators for the ESS programs.
Identifies and assesses local needs and approves local systems of care.
Ensures the Department partners with local programs to support and enhance services designed to strengthen families and coordinate services provided by the Department in the Region with outside agencies, both public and private.
Engages in proactive media relations and maintains positive working relationships with local media.
Conducts routine analyses on state and federal performance indicators for ESS services and submit plans to the Deputy Assistant Secretary for ESS for improvement initiatives.
Leads the effective collaboration and communication between key management in the ESS Program and the Office of Public Benefits Integrity Program at the regional and headquarters level.
Ensures that all regional ESS staff is properly trained on all federal and state statutory requirements as well as all applicable rules, policies and procedures while ensuring ongoing staff compliance through regularly scheduled reviews and evaluations.
Oversees ongoing continual quality improvement initiatives and routinely apprises the Deputy Assistant Secretary of ESS and the Family Well-Being Director.
Partners with the Department's Circuit Community Development Administrators to identify gaps in service delivery models and assist in the training of community partners for expanded outreach efforts to serve qualified citizens.
Coordinates workforce needs with the Deputy Assistant Secretary of ESS to maintain operational integrity within available budget for the ESS program.
Coordinates communication and collaborates with headquarters and regional level ESS Program management and Office of Public Benefits Integrity Program management in an effort to limit waste and fraud within the ESS program.
Partners with the Family Well-Being Director and the Circuit Community Development Administrators to develop and strengthen local private and interagency partnerships to improve the delivery of services while addressing local service needs.
Implements and executes emergency planning activities for the program and geographical areas under assignment.
Assists the Deputy Assistant Secretary of ESS in all ongoing initiatives that ensure the continued advancement of the Strategic Vision throughout communities.
Handles special projects as assigned by the Deputy Assistant Secretary of ESS.
Completes additional assignments as required.
Knowledge, Skills and Abilities required for the position:
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job; Judgment and Decision Making - Weighing the relative costs and benefits of a potential action; Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures; Writing - Communicating effectively with others in writing as indicated by the needs of the audience; Reading Comprehension - Understanding written sentences and paragraphs in work related documents; Active Listening - Listening to what other people are saying and asking questions as appropriate; Information Gathering - Knowing how to find information and identifying essential information; Time Management - Managing one's own time and the time of others; Critical Thinking - Using logic and analysis to identify the strengths and weaknesses of different approaches; Identifying Downstream Consequences - Determining the long-term outcomes of a change in operations; Implementation Planning - Developing approaches for implementing an idea; Identification of Key Causes - Identifying the things that must be changed to achieve a goal; Visioning - Developing an image of how a system should work under ideal conditions; Administration and Management - Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods; Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services, including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques; Computer - Knowledge of computer software including applications.
Mission : The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
To learn more about DCF please visit https://www.myflfamilies.com/ .
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
No state income tax for residents of Florida.
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year.
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ).
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com .
Candidate Profile (application) must be completed in its entirety.
Include supervisor names and phone numbers for all periods of employment.
Account for and explain any gaps in employment so that the hiring process is not delayed.
Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
It is unacceptable to use the statement “See Resume” in place of entering work history.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
EMPLOYMENT DISCLOSURES
US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov . (http://www.sss.gov./)
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program will have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market:Palm Beach
Nearest Secondary Market:Miami