Job Information
Bank OZK Deposit Operations Account Specialist I in Ozark, Arkansas
Job Purpose & Scope
Responsible for providing daily retail support for deposit operation functions. Assist current and future retail staff in performing their responsibilities in a professional and accurate manner according to Bank policy and compliance.
Essential Job Functions
Processes and verifies new and revised account documentation, according to bank policy, procedures, and regulatory requirements.
Processes and verifies file maintenances.
Evaluates processing issues for resolution and/or escalation.
Maintains good punctuality and attendance to work.
Follow Bank policies, procedures, and guidelines.
Performs all other duties as assigned.
Knowledge, Skills & Abilities
Knowledge of administrative and clerical procedures
Ability to demonstrate excellent customer service skills
Ability to communicate effectively, both verbally and in writing
Ability to adapt well to change
Ability to adapt to repeated interruptions
Ability to respond to branch requests and demands professionally and promptly
Ability to learn and follow Bank policies and procedures
Ability to work extended hours if necessary
Skill in using computer and Microsoft Office, including Word, Excel, and Outlook
Basic Qualifications
High School diploma or equivalent required.
Minimum of one (1) year of experience using computer, including Microsoft Word and Excel, required.
Job Expectations
Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.