Job Information
Oswego County 911 Telecommunicator in Oswego, New York
The Oswego County E-911 Department is currently recruiting Telecommunicators to answer emergency and non-emergency calls for police, fire, and emergency medical services and relay information to appropriate personnel. The incumbent operates a variety of communications equipment including radio and telephone equipment and computer terminals to relay information and dispatch emergency personnel and equipment. Under general supervision of a higher-ranking Telecommunicator or site supervisor and within the parameters of established operating procedures and guidelines, employees are expected to exercise independent judgment, alertness and responsiveness in emergency situations. The job involves an unusual working environment which includes high stress dealing with life and death situations, the need to remain calm in emergency situations and the need to be polite when dealing with angry and abusive people. Employees are required to work shifts which cover both day and night hours including weekdays and weekends.Qualifications: Graduation from high school or possession of an equivalency diploma.BACKGROUND INVESTIGATION: Applicants will be required to undergo a State and national criminal history background investigation, which will include a fingerprint check, to determine suitability for appointment. Failure to meet the standards for the background investigation may result in disqualification. HEARING TEST: Upon a conditional offer of appointment, there will be a hearing examination based on NENA hearing standards. Reasonable accommodations will be evaluated in accordance with the Americans with Disabilities Act. For a complete statement of the hearing standards, send a letter of request to the Oswego County Human Resources Department at 46 East Bridge Street, Oswego, NY 13126 or e-mail a request to: humanresources@oswegocounty.com.Pay Rate: $21.83 per hour plus competitive benefits package including: health, life, dental and vision insurance; NYS Retirement; and Public Service Loan Forgiveness Program.To Apply: Review of applications will begin immediately and continue until the positions are filled. Please visit our website to complete an online application or submit a paper application to the address below.Oswego County Human Resources Department46 East Bridge StreetOswego, New York 13126(315) 349-8209 Fax: (315) 349-8254Email: humanresources@oswegocounty.comWeb: www.oswegocounty.com/humanresources AA/EEO EMPLOYER
Minimum Salary: 45406 Maximum Salary: 45406 Salary Unit: Yearly