Job Information
AdventHealth Executive Director of Academic Operations, AHU in Orlando, Florida
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: FT / Day (Mon-Thurs: 8a.m.-4:30p.m. / Fridays: 8.m - 3p.m.)
Location: 660 WINYAH DR, Orlando, 32803
The community you’ll be caring for:
Our mission is to provide an environment where students can develop spiritually, intellectually, socially, and physically while pursuing professional expertise integrated with Christian values
Top Reasons to work at AdventHealth University Orlando:
AdventHealth University, a Seventh-day Adventist institution, specializes in the education of professionals in healthcare. The University seeks to develop leaders who will practice healthcare as a ministry. At AdventHealth University (AHU), our primary customers are students, faculty, and staff. Our partners are physicians, allied health clinicians and other employees of AdventHealth.
Job Summary:
The Executive Director of Academic Operations leads and manages key operational areas within the student lifecycle at AdventHealth University (AHU). The Executive Director of Academic Operations integrates technological innovations to improve the efficiency and effectiveness of operations and manages cross-functional initiatives and projects to meet strategic retention, persist, and graduation goals of the University. As a fiduciary and holds oneself accountable to both outcome and financial efficiency / effectiveness measures to ensure prudence in the deployment of budgets. The Executive Director of Academic Operations works interactively across AHU and earns trust and authority through demonstrated command and expertise relating to strategic and operational scope of responsibility.
You Will Be Responsible For:
Report to the VP, Associate Provost, Strategic Enrollment Management with data on recruitment, enrollment and program admission and retention
Regularly reports to the VP, Associate Provost, Strategic Enrollment Management on the recruitment, admissions and student experience team’s execution of meeting established benchmarks and KPIs
Along with the VP, Associate Provost, Strategic Enrollment Management, oversees and is accountable for the operations of AHU Online
Provide leadership and management of coordinated multi-tiered student support framework which includes academic and individualized strategies for student experience and outcomes
Ensure that all specific team turnaround times are being met for recruitment, admissions, enrollment, and retention goals
Develop and manage a plan that promotes a sense of urgency throughout the team when working on projects or tasks with other departments and with our external customers (students)
Focus on data and outcome metrics to gauge success and highlight areas for improvement
Develop and nurture strong relationships with academic departments to enhance the availability of resources that support students
Contribute to the regional “go-to-market” strategy to achieve and align prospect-to-matriculate projections for the University
Manage and supervise department operations
Develop department operational policies in concert with approval from senior leadership
Ensure staff are compliant with federal, state and university regulatory obligations
Qualifications
What Will You Need:
EDUCATION AND EXPERIENCE REQUIRED:
Master’s Degree in higher education or related field
7 or more years of experience in a higher education setting
5 or more years of progressive experience managing academic and/or operational teams in face-to-face and/or remote locations
5 or more years of progressive experience managing academic and/or operational projects, successfully meeting milestone, budget, and completion goals
Knowledge and Skills Required:
Ability to work through vertical and horizontal reporting structures
Ability to analyze and interpret data, statistics, and key performance indicators (KPIs)
Experience with strategic planning and budgeting
Exceptional ability to organize, prioritize, and multi-task in an extremely dynamic cross functional environment
Excellent communication and strong organizational skills
Proficient in Microsoft Office, web browsing, ability to extract and correlate database information
SUPERVISORY RESPONSIBILITIES:
Directs and supervises the Director of Recruitment and Communications, Director of Admissions and the Director of Student Experience and their departments.
Provides leadership support to the Registrar’s office.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Staff
Organization: AdventHealth University
Schedule: Full-time
Shift: 1 - Day
Req ID: 24029768
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.