Loews Hotels & Co Bartender - Sunset Lounge in Orlando, Florida
A relaxed, easy feeling with a fun surf vibe awaits guests at Universal’s Endless Summer Resort. Sunny, beach-themed rooms and two-bedroom suites make this a great spot for families of any size to base their Universal Orlando Resort vacation.
Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
Cleans and restocks glassware throughout shift
Greets guests in a polite professional manner according to Loews standards
Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
Records all aspects of guest order accurately and enters them into computer
Prepares alcoholic and non-alcoholic beverages to order upon request
Serves guests in a polite, professional manner according to Loews Standards
Monitors guests to prevent over indulgence and ensure safety
Maintains cleanliness and sanitation of bar service area at all times
Prepares and presents accurate record of guest charges
Collects monies due and or applies charges to guest account using POS terminal
Completes end of shift revenue report and cash deposit
Inventories all beverages and operating supplies, orders replacement items as needed
Performs all closing duties, secures all inventory and supplies
Other duties as assigned
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow team members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
(Skills, Experience, Education, Licenses/Certs)
The individual must possess the following qualifications and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation:
High School diploma or equivalent
One + years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment
Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service
Certification of training in Responsible Vendor requirements or ability to obtain same
Exceptional guest service skills
Basic computer and cash handling skills
Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
Ability to work flexible schedule to include weekends and holidays
Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.
Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.
Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.