Loews Hotels & Co Barback - Bar 17 Bistro in Orlando, Florida
Universal’s Aventura Hotel, opening August 2018, offers stunning views of all three Universal Orlando™ theme parks in a vibrant, free-flowing and calming atmosphere. Featuring the destination’s first rooftop bar and advanced in-room technology, this new landmark is the perfect mix of comfort, style and convenience for the modern traveler.
Assure that all bars are kept in proper working conditions. To provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request. Assure to restock any and all beverages after all function. Knowledge of consumption reports and assists with monthly beverage inventory and organization of beverage storeroom.
Essential Functions and Responsibilities
Provides support to the Bartender and Beverage Server in all aspects of service by stocking all service areas and maintaining adequate supplies through out the shift, cleaning and stocking all glassware: assisting with service of beverages; transportation of food trays to/from dining room, assist with cleaning all public areas.
Participates in monthly inventory
Stocks and maintains supplies in all service areas
Inspects and prepares all service ware prior to use
May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume
Cleans and stocks glassware
Maintains cleanliness and sanitary condition of lounge and service areas
Assist in completion of post shift clean up and side work duties
Maintain clean and organized storage space
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs of the hotel
Required to attend all training sessions and meetings
Ability to perform “Physical Requirements” and “Mental Effort Requirements” as explained below.
Supportive Functions and Responsibilities
Promotes and applies teamwork skill at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to all guests, management and fellow employees
Attends appropriate hotel meetings and training sessions
Interacts daily with all captains to review events of the day
Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
Stocks portable bar with required mixers, alcoholic beverages and related supplies
Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
Greets guests in a polite professional manner according to Loews standards
Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
To assist in the quality service of alcoholic & non-alcoholic beverages to guests, ensuring that the standards of service as set out by Loews Hotels
Breaking down of equipment and returning stock to the storage areas
Perform other related duties as assigned or requested by supervisors/managers
Records all aspects of guest order accurately
Monitors guest consumption to prevent over indulgence and ensure safety
Inventories all beverages and operating supplies, orders replacement items as needed
Performs all closing duties, secures all inventory and supplies
Performs monthly inventories
Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Basic knowledge of Wine & Spirits, and food
Polite, friendly and helpful to guests, management and fellow employees
Exceptional guest service skills
Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively during and entire shift
Certifications: "Certified Food Service Manager", "TIPS" or equivalent
Effective leadership, management, organizational and communication skills
Exceptional guest service skills
Ability to speak, read and write the English language
Ability to stand, stoop, bend repetitively during entire shift
Ability to work flexible schedule to include weekends and holidays
High School Diploma or equivalent
One + years of experience as a Barback in a high volume, upscale Hotel or Free standing lounge environments
Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.
Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.
Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.