The Honey Baked Ham Company, LLC Store Supervisor in Orland Park, Illinois
After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™, and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve.
We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Store Supervisor to join our team. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by supporting all aspects of store operations and ensuring customers receive excellence in service and product quality. Bring your restaurant, retail or hotel customer service experience to HoneyBaked!
WHAT YOU'LL DO:
Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff.
Be able to effectively work and train all positions in both the front and back of the house.
Execute store opening / closing procedures and daily / weekly reports.
Manage and monitor labor and makes adjustments to staffing based on the demands of the business.
Monitor production and sales efficiencies including wait times, yields and product quality.
Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.
WHAT WE THINK YOU'LL NEED:
High school diploma or equivalent. Good understanding of production facility operations experience equivalent to 1-2 years' work experience. Basic computer skills including Microsoft Word, Excel and Outlook. 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended. Valid driver's license and reliable transportation to assist with catering orders/deliveries.
WHAT WE OFFER
Fun and casual environment
Fewer early mornings/late nights - and we're closed on Sundays
Associate discounts on our fantastic products
OTHER THINGS TO KNOW:
Physical dexterity and mobility to perform demands of the job which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies. Back of house positions may be required to lift up to 65 pounds.