Job Information
BTC BANK Loan Processor and Customer Service Representative in Oregon, Missouri
Work Location:This position will be based at our Oregon, MO location.
Hours: 40 hours per week, including Saturday rotation
Job Purpose: Prepares loan documents for closing of consumer, agricultural, commercial and real estate loan products to ensure compliance and quality of loan documentation for funding.
Duties and Responsibilities:
- Provides administrative assistance to the loan officers including updating loan data for entry into the financial institutions computers and assembling loan documents.
- Ensures that loan files contain documents with proper signatures, dates and other relevant data.
- Assembles and verifies accuracy of loan documentation.
- Checks documents for proper vesting, legal descriptions, closing dates and signatures.
- Completes lien searches and filings; maintains current liens by filing continuations when needed; completes filings to perfect security interests in collateral.
- Maintains new and paid loan files. Performs a variety of clerical duties requiring knowledge of departmental procedures. Uses office computers for data input and other activities and orders credit reports.
- Completes quality checks of loan packets, document deficiencies, and resolves exceptions with loan officers.
- Answers telephone and written inquiries concerning loan processing.
- Carries out responsibilities with professionalism and respect for others in accordance with the Banks policies.
- Assists other departments on a temporary basis as needed during peak hours.
- Other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous experience processing consumer real-estate loans.
- Six months to one year of experience in an office environment.
- Successful completion of in-house training program (if available) or approved outside training program.
- Good understanding of financial institution products and services.
Working Conditions:
- This job operates in a normal office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements:
- This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to talk, listen and speak clearly on telephone.
To learn more about BTC Bank visit www.btcbank.bank!
An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.