Job Information
Caring Transitions Team member- for Senior relocation services in Orange County, California
We're particularly looking for a personable candidate who has a deep passion for helping others, especially the Seniors, and would like to make a difference in the community!
Job Description: The Team Member position is responsible for providing world-class customer service to clients while working closely with Managers and other Team Members to maintain operational standards and procedures. This position operates directly under the direction of the Job Captain-On-Duty. The position has direct interactions with clients and members of the public at large.
Roles and Responsibilities:
Prompt and regular attendance on assigned shifts
Communicates positively with clients, peers, and Managers
All boxes properly labeled
Master Inventory list is created
Any broken items are documented/pictures taken before packing and noted on the master inventory list
Special instructions are communicated to movers
LIFO needs are boxed and appropriately labeled for the client and movers
Take inventory of supplies that are used for an appropriate chargeback to the client
All materials are hauled away to recycle or storage for reuse, and all trash disposed
Provides exceptional customer service as you safely move, pack/unpack, and stage/resettle the client in the new home
Qualifications & Skills:
must be legally authorized to work in the U.S.
High School diploma or equivalent
proficient in English communication
Outstanding customer service skills
Professional attitude and demeanor
Organized, detail-oriented
Experience in the fields of general labor or warehouse is helpful
Good hand-eye coordination
Comfortable working in a fast-paced environment
Ability to interact productively with co-workers and function well in a team environment
Valid driver’s license and good driving record
Physical/Environmental Requirements:
Frequent lifting of up to 30lbs, moving, climbing occasionally, transporting, placing, and removing household items for staging, liquidation, donation, and resettling
Walking and/or standing in varying weather environments
Frequent walking up and down stairs, possibly while carrying up to 30lbs
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