Campus Pride Jobs

Position Primary Purpose: Completes a variety of critical deposit operation processes and tasks related to ACH, wire transfers, check deposits and withdrawals, member transactions, and general accounting functions. Provides support to members, branches, and other departments by answering questions and researching and resolving inquiries and disputes. Responsibilities: - Completes end-to-end ACH processing daily in accordance with required rules and regulations. Downloads incoming ACH files, completes processing jobs, reviews, analyzes, and decides to reject/un-post transactions. -Researches and resolves exceptions, processes death notification entries (DNE) and reclamations, and compiles and transmits ACH origination and return files. Responsible for file retention and reporting. - Reviews and processes member and internal incoming and outgoing wire transfers daily. Communicates with other financial institutions regarding wire disputes and requests. Identifies errors and guides branch staff on corrections to ensure wires are complete and accurate. Responsible for tracking and maintaining trending reports. - Analyzes Remote Deposit Check (RDC) images for accuracy and risk factors, including fraud detection and keying errors. Ensures deposited checks meet credit union RDC policy requirements. Decides if checks are to be paid or rejected per check rules and credit union policies and adjusts member accounts accordingly. - Reviews daily member check inclearings. Processes posting jobs in core software system; researches and resolves exceptions complying with check rules and regulations. Finalizes items to be paid or returned daily and collaborates with item processor to ensure returns are filed timely and per check rules. - Researches and processes returned deposited check items daily. Responsible for tracking and maintaining trending reports. - Analyzes reports and performs detailed research of payment related transactions. Makes necessary adjustments to member accounts and submits adjustments through check and card network platforms. Researches and resolves incoming adjustments from other financial institutions. - Collaborates closely with fraud and collection departments to identify and escalate potential fraud and other high risk transactions across all deposit operations channels. Makes decisions and recommendations using knowledge of rules and regulations governing payment systems. - Provides support to member facing teams by handling escalations, complicated research and error resolution, and answers difficult account questions for members and employees across all deposit operations channels. Equal Opportunity Employer/Veterans/Disabled