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Assistant Director of Resiliency

+ + Job Tracking ID: 512690-891617

• Job Location: Ontario County, NY

• Job Level: Mid Career (2+ years)

• Level of Education: Masters Degree

• • Job Type: Full-Time/Regular

• Date Updated: January 07, 2025

• Years of Experience: 2 - 5 Years

• Starting Date: ASAP

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Job Description: Cayuga Centers is hiring immediately for Assistant Director of Resiliency Location: Ontario and Yates County, NY Pay: $70,000/annually Share our commitment centered on empowering children, youth, and families by fostering strong life-changing relationships. Through support and guidance, we aim to create a nurturing environment that mitigates the need for hospitalization or placement. Bring your experience, compassion, and energy to the team and make a difference in the lives of children, youth, and families! About Cayuga Centers Cayuga Centers is an accredited non-profit human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us! At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging. Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, gender identity, gender expression, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and local laws. About the Program and Position: Our Resiliency programs make a difference by meeting the needs of families impacted by involvement of the child welfare system. The goal of these services is to prevent further abuse and neglect which will mitigate children from being removed from the home. Families are referred to the program by Child Protective Services (CPS) and Child Preventive Services branches of the County’s Department of Health and Human Services. Working in partnership with our stakeholders is key to the success of our interventions. Our services utilize a strengths-based approach to meet families where they are at. This is a driver for these families making and sustaining changes. The Assistant Director of Family Resiliency Programs will oversee and directly supervise, as needed, the Family Resiliency Programs in Ontario and Yates Counties. These include Family Preservation (FPP), Family Support (FSP), Enhanced Foster Care Support (EFCS), SafeCare, and any new Resiliency Programs created. The Assistant Director will oversee the operations and clinical supervision, on-call rotations, and crisis response for the Resiliency Programs. The Assistant Director will also be responsible for collecting, organizing and tracking all data, as required by the Assistant Vice President of the Western Region. How you get to use your skills…

• Execute supervisory responsibilities such as but not limited to:

• Provide weekly supervision to staff and ongoing support as needed between supervisions

• Approve staff time requests, time cards and mileage

• Facilitate weekly staffing for all program therapists to process cases and ensure program expectations are met

• Assist in crisis de-escalation for cases and ensure appropriate reporting procedures occur

• Create and monitor the on-call schedule for the Resiliency Programs. Also, maintain contact with the answering service as needed to update them on staff changes and new schedules

• Review Connections Notes and approve FASP’s

• Ensure monthly billing hours are being submitted to the Finance team

• Monitor the use of Home and Community-Based Treatment and Support safety procedures. Assign buddies and provide backup buddy assistance to staff

• Receive and process new referrals, ensuring appropriate signatures are on each referral before Cayuga Centers can open a case. This process includes assigning a therapist and Cayuga Centers ID to each case

• In concert with the Senior Director of the Western Region, attend/facilitate regular meetings with program stakeholders to enhance and support communication between Cayuga Centers and the counties

• Maintain open and regular communication with other agency programs and departments to ensure smooth transitions for cases

• Assists administrative staff in the collection of information for program effectiveness and ensures the proper maintenance of records through regular file reviews and archival procedures

Schedule:

• This is a full-time, 40-hour-a-week position. We are looking for an applicant willing to work a flexible schedule. Evening work is needed regularly, weekend work occasionally.

• On-call responsibilities

Experience and Skills:

• Licensable Masters Degree in Social Work or a related Human Service Field

• Experience in working with children and families in a community-based setting is required

• Ability to demonstrate superior organizational and time management skills

• Ability and willingness to work with families in an "in-home" context

• Ability to motivate to follow and hold staff accountable to all Cayuga Centers policies and procedures

• Knowledge and experience with Family Systems Theory

• Ability to work within a strength-focused, solution-based program model

• Flexibility to work when the families are available to meet

• Strong Clinical skills

• Valid NYS Driver’s License

• Vehicle required. Must be safe and dependable

Physical Requirements:

• Driving to and from appointments and activities as assigned, utilizing personal vehicle

• Sitting for extended periods of time

• Walking up and down stairs inside/outside

• Must have the ability to type and hand-write documentation and maintain proper files

• Ability to lift 50 lbs

• Able to have contact with consumer’s non-contagious illness

Benefits

• 160 hours of Vacation

• 10 Holidays, 24 hours of paid Personal Time, Medical Appointment Time

• Public Service Loan Forgiveness Eligible Employer

• Medical, dental, and vision insurance

• Supervision available for licensure

• Pet and Legal insurance

• Employee Assistance Program

• FSA, Transit, and Parking savings accounts

• Supplemental life insurance, critical illness, enhanced short-term disability benefits

• 401(k) match up to 6%

• Corporate Discounts Program

• Sick Leave Pool

• Identity Protection

• CEU and Tuition Reimbursement

Why Cayuga Centers?

• Certified Great Place to Work ®

• Workplace Wellness Award Finalist

• Council on Accreditation (COA) Accredited

• Implement best practices and evidence-based interventions

• Committed to employee professional development and advancement

• We embrace change, innovation and opportunities

• Our diverse workforce acts and leads with human sensitivity and respect

• Large and growing national footprint

As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

We maintain a drug-free workplace and perform pre-employment drug testing.