Job Information
NCR VOYIX Office Facilities Support Manager in ONTARIO, Canada
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Operations Support Facilities Manager
Position Overview: The Office Facilities Support Manager will serve as the go-to person for all building and property maintenance needs. This individual will be responsible for overseeing and executing a variety of tasks to ensure that our office environment is well-maintained, safe, and functional. The role includes hands-on work such as replacing light bulbs and scheduling necessary supplies, as well as interfacing with the landlord for any critical maintenance-related items. The Office Facilities Support Manager will be an integral part of our team, ensuring our workplace remains an ideal setting for productivity and employee satisfaction.
Key Responsibilities:
Oversee and manage all aspects of office maintenance and facilities operations.
Perform routine maintenance tasks, including but not limited to replacing light bulbs, minor repairs, ensuring the cleanliness of facilities and comfortable temperature in all areas. Troubleshoot to identify root cause of issues and take corrective action if possible on maintenance tasks related to plumbing and electrical also, engaging landlord when appropriate.
Schedule and monitor the restocking of essential supplies, such as kitchen and bathroom items, to maintain adequate inventory levels.
Liaise with the landlord and external contractors to coordinate more substantial maintenance work or repairs, ensuring minimal disruption to office activities.
Work with local management and administrative support to obtain quotes and raise purchase orders or PCard expenditures to engage contractors for repairs or improvements and to engage suppliers for facilities supplies to replenish.
Maintain accurate records of maintenance schedules, supplies inventories, and expenditures.
Conduct regular inspections of the premises to identify and resolve issues promptly. This includes washroom restocking and light cleaning thru the day and cleaning up messes that could appear during the day.
Maintain lockers for staff use, including USB recharging.
Ensure general furniture and equipment functionality and attend to problems in workspace (desks areas and meeting rooms), breakroom, kitchen, patio, washrooms, reception areas and labs.
Support special events and meetings thru the re-configuration of furniture, including setting up and putting away chairs, tables, event equipment, games equipment.
Manage the office security systems in coordination with company global security team, ensuring they function correctly and employees are safe. Manage building badges with landlord staff, ensuring new ones provisioned for new staff or replacements and reclaimed for staff who leave.
Develop and implement office health and safety policies in compliance with legal and company standards. Do so a member of the local JHSC team.
Respond to urgent maintenance calls and facilitate rapid resolutions to any facilities-related issues, including security alerts/alarms.
Take on periodic reception tasks including receiving and sending out courier or other shipping related activities. Arrange and support movement to our suite for large shipments that need to use building docs or special handling.
Take on additional general tasks associated with the facilities as assigned by your manager.
Qualifications:
A minimum of 5 – 7 years of experience in facilities management or a similar role.
Knowledge of maintenance procedures and basic handyman skills.
Strong organizational abilities and attention to detail.
Good communication and interpersonal skills, with an ability to coordinate with a range of stakeholders.
Proven ability to manage multiple tasks and prioritize effectively.
Familiarity with health and safety regulations applicable to office environments.
Strong problem-solving skills and the ability to work independently.
A proactive attitude and a willingness to undertake a range of tasks to maintain an efficient office setting.
Comfort with basic office software for task management and documentation purposes.
Education:
High school diploma or equivalent is required.
A college diploma, certification in facilities management, building systems, or a relevant trade, is highly desirable.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
The Company has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical requirement, please contact Human Resources via e-mail at AODA.REQUESTS@NCRVOYIX.COM so that arrangements can be made for the appropriate accommodations to be in place.
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.