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Randstad US dispatcher in old bethpage, New York

dispatcher.

  • old bethpage , new york

  • posted 10 days ago

job details

summary

  • $22 - $25 per hour

  • temp to perm

  • high school

  • category office and administrative support occupations

  • referenceAB_4606249

job details

Exciting Opportunity: Dispatcher Wanted in Old Bethpage, NY! Temp-to-Perm Position – Start Your New Career Today!

Are you a master of multitasking with a knack for keeping things running smoothly? We're on the lookout for a dedicated Dispatcher to join a dynamic team in Old Bethpage, NY! If you thrive in a fast-paced environment and love providing top-notch customer service, this could be your perfect fit!

What You'll Do:

  • Coordinate and dispatch service technicians based on customer needs and priorities.

  • Keep schedules running smoothly and adjust on the fly to ensure timely service delivery.

  • Communicate with customers, confirm appointments, and provide updates on service calls.

  • Maintain detailed records and keep everyone on the same page.

  • Handle urgent service requests with efficiency and quick decision-making.

  • Collaborate with field and office teams to optimize efficiency and satisfaction.

What We're Looking For:

  • A high school diploma or equivalent (bonus points for college or technical training!).

  • Experience in dispatching or customer service, ideally in the service industry.

  • Communication and organizational skills, with the ability to prioritize like a pro.

  • Familiarity with scheduling software and Microsoft Office (Word, Excel, Outlook).

  • A cool-headed problem solver who thrives under pressure.

Why Apply? This temp-to-perm position offers a fantastic opportunity to grow your career in a role where your skills truly shine. Don't wait— today and be part of a team that values your contribution!

salary: $22 - $25 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

Key Responsibilities:

  • Schedule and dispatch service technicians to customer locations based on service requests and priorities.

  • Monitor and manage daily schedules to ensure timely service delivery and address any schedule changes.

  • Communicate with customers to confirm appointments, provide service updates, and handle any service-related inquiries.

  • Maintain detailed records of service calls, technician availability, and job statuses in company software.

  • Assist with coordinating emergency or urgent service requests, ensuring quick response times.

  • Collaborate with service technicians and office staff to optimize efficiency and customer satisfaction.

  • Troubleshoot minor issues related to scheduling or customer service, escalating complex problems as needed.

  • Provide excellent customer service, ensuring all clients receive timely and professional service.

Skills

  • Dispatching (1 year of experience is preferred)

  • Microsoft Excel

  • Phones

  • Data Entry

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

FP

frank piciullo

  • +1 631 427 1096 (tel:+1 631 427 1096)

  • frank.piciullo@randstadusa.com

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