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This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3059715 Innova Solutions is immediately hiring for a Customer Service Representative

Position Type: Full Time, Contract

Duration: : 12 Months

Location: Oklahoma City, OK

As a Customer Service Representative, your responsibilities:

Job Description:

Responsibilities include processing product returns from our customers including the necessary system research for appropriate credits and product disposition. This position also requires to perform standard warehouse duties, including but not limited to: unloading trucks, sorting and login packages, and cycle counts.

Essential Job Functions:

1. Process inventory and asset returns from RAs and STOs utilizing SAP and Mymediset systems, including product Complaints and Customer repairs.

2. Research inventory discrepancies by analyzing data in SAP and Mymediset systems.

3. Use appropriate transactions codes to document returns, including Credits to customers.

4. Extensive communication with the sales force, customers and other facilities

5. Ensure compliance with all company processes and procedures.

6. Maintain an organized work area.

7. Perform other duties as assigned

8. Maintain and operate material handling equipment

9. Work in a team environment using the skills of communicating, listening and participating in developing continuous improvement in a fast-paced environment

Requirements:

High School diploma

Three to five years in a warehouse environment.

SAP knowledge a plus.(desired)

Knowledge of MS Excel desired.

Ability to read small print at different levels of lighting.

Capable of working independently and in a fast pace environment.

Excellent interpersonal, communication, analytical and time management skills.

Ability to lift up to 50 lbs. individually. Team lifting up to 70 lbs.

Able to work well with other team members.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW

Thank you!

Jesse John Wesley

Jesse.Wesley@innovasolutions.com

PAY RANGE AND BENEFITS:

Pay Range*: Between \$15.00 - \$.16 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching \$3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies n the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified cand