Job Information
Claxton-Hepburn Medical Center CHMC - UNION - CLERICAL in Ogdensburg, New York
Internal Posting Dates: March 29, 2024-April 3, 2024
Job Grade 6: Pay Range $17.24-$23.33*
CHMC –Physical Therapy- Union Clerical – Full Time- Day Shift – 7a-3:30p-Requisition 7347
Responsible for maintaining daily operational activities including but not limited to:
scheduling patients, answering phones, managing patient flow within the department
passing accurate/complete messages, gathering and entering statistics
collecting copayments
participating in weekly huddle
monitoring for staff schedule gaps
providing feedback regarding anticipated caseload
supports therapists by preparing charts for timely documentation, scanning documents or making detailed notations
communicates therapist findings to referring provider when necessary including follow up for signed certifications
Performing any assigned departmental audits
Participates in completion of departmental administrative tasks including but not limited to: Policy Tracking, Numbers Tracking, participates in initiatives to increase patient survey scores, and patient retention (such as reminder calls)
Performs accurate registration processes and makes timely corrections to mistakes
Maintains communication via messaging, email, 1:1, staff meetings, huddles
Provides floating secretarial coverage when necessary between cardiology, Canton physical therapy, and Ogdensburg physical therapy
Contacts new referrals in a timely manner and maintains method to track incoming referrals and follow up with older referrals
Completes prior verification of benefits and any necessary authorization or other such tasks that increase payment for services rendered, communicating necessary information to patients regarding financial responsibility/insurance benefits
Maintains organized work space
Adapt to change when necessary
Other duties otherwise not specified.
Responsible for management of assigned practices, their staff and office operations.
Reports to: Director of Rehab Services
EDUCATION:
Required:
â— High school diploma/GED
TRAINING and EXPERIENCE:
Required:
Basic computer knowledge.
Medical Terminology
Must have experience registering patients and obtaining insurance validations and authorizations
Must communicate effectively with medical personnel
Accurate typing skills, organizational skills, clerical skills and good attention to detail
*The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veterans encouraged to apply.