Job Information
The Millennium Group Support Service Representative in O'Fallon, Missouri
13.75-14.50 per hour $13.75-14.50/hr | O'Fallon, MO, USA | Hourly | Full Time
Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains customer confidence and protects operations by keeping information confidential.
Understanding of work unit business and procedures.
Assist with projects and/other duties as warranted.
Perform standard processing tasks for each line of business supported
Perform standard processing tasks for other administrative operations areas as needed
Other duties assigned by Program Manager
Ability to gather and identify necessary policy information to triage or process general lines of business for the client.
Qualifications
High School /GED required
College experience preferred but not mandatory
2-3 years of experience in Insurance, Financial experience in processing is a plus
Strong skills utilizing Microsoft Software required
Strong typing, analytical, and computer skills
Minimum 1 year insurance experience preferred
Minimum 1 year customer service and office related experience preferred
Basic Mathematical skills
Excellent Accuracy & Attention to detail required
Ability to meet daily quality & production metrics required
Must be able to pass criminal background