Job Information
US Tech Solutions IT Systems Administrator – Atlassian in Oakland, California
IT Systems Administrator – Atlassian
100% Remote
3+ Months (Possibility of extension)
Duties:
Technical support and administration of the Atlassian product suite including Confluence, Jira Software, and Jira Service Management and related plugins
Collaborate with end users to design and implement automation rules and scripts to meet business requirements
Maintain runbooks and related documentation
Customizing workflows, issue types, fields, and screens to meet the needs of the organization
Setting up and configuring dashboards and reports to provide project status and progress visibility
Advise users on how to optimize their use of these applications to support/ align with related business processes
Evaluate and implement plugins and integrations
Participate in all agile ceremonies
Participate in testing and implementing upgrades
Work with IT Product Managers and Engineers on larger initiatives
Developing and maintaining integrations with other systems, such as source control and build systems
Troubleshooting and resolving technical issues with internal tooling
Training and supporting end-users on the use of Jira
Develop and support SIL scripts
Skills:
At least 8 years enterprise-level experience in Jira and Confluence system administration
Strong knowledge of Jira and Confluence configuration, administration, and integration
Experience with Jira plugins and Atlassian Marketplace applications
Familiarity with agile methodologies and project management workflows
Evaluate customer requests and tease out the underlying requirements and use cases
Strong communication and collaboration skills
Ability to work independently and in a team environment
Communicate in a clear and concise manner
Ability to work effectively in a remote-first work environment
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.