Job Information
Kaiser Permanente Business Sales Analytical Consultant in Oakland, California
Remote from any KP location in CA, OR, CO, WA, GA, MD, VA D.C. Only.
** PLEASE NOTE: Salary ranges are geographically based. The posted range is for the Bay Area, CA. Lower ranges will apply for other labor markets outside of Northern, CA
Job Summary:
In the Business Sales Analytical Consultant position, there will be opportunities for an individual to use their talents to shape and deliver analytic solutions that inform important strategic decisions leading to greater membership growth, revenue, and business outcomes for our organization including:
Developing analyses with actionable insights through meaningful storytelling and visualizations to inform strategies, decisions, and actions.
Developing guidance throughout the sales process to optimize sales activities and remediation plans, including predictive and prescriptive targeting and planning tools.
Providing analytical consultation through engagement with senior leaders and collaboration with team members, internal partners, and clients.
Leading projects to tackle important business questions that lead to next best actions for the sales teams.
Developing advanced, automated reporting solutions using Tableau Prep, Tableau and SQL to measure key metrics and identify optimal retention and growth opportunities.
Building on existing skills and learning new ones by taking on more complex projects in a safe, learning environment.
This position is part of a best-in-class analytics function being established to turn the wealth of available data into competitive advantage for Kaiser Permanente. The successful candidate will work in a highly collaborative environment, partner with a wide range of business functions (such as sales, marketing, underwriting, broker and employer services, digital, care delivery) to answer the “what”, “so what” and “now what” questions using advanced analytical tools.
The successful candidate has an extraordinary level of curiosity, intense drive to learn and have impact, strong interest in understanding the business, exceptional technical and analytical skills that include but are not limited to proficient data manipulation skills (SQL), data visualization and storytelling (Tableau or Power BI), statistical analysis and communication skills. Proven expertise in econometrics and/or causal inference analysis is a strong plus.
Essential Responsibilities:
Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
Executes creative data analytic approaches leading to actionable outcomes by defining and calculating metrics to be analyzed; defining, calculating, and validating algorithms; and conducting analyses, including descriptive, correlational, inferential, and/or predictive statistics.
Develops, implements, and automates business and reporting solutions by working with stakeholders in their design, planning, and implementation while ensuring consistency and coherency; evaluating and summarizing data and results; creating summary statistics; developing data reports, visualizations, and/or interactive Business Intelligence (BI) reports; reporting to stakeholders on key findings; identifying needs for the development and implementation of additional reporting solutions; and preparing documentation as appropriate.
Interprets data analyses by applying findings to contextual settings; and developing insights, reports, and presentations telling a compelling story to stakeholders to enable and influence decision making; and providing context related to data interpretations and/or limitations as appropriate.
Drives strategic data-informed decisions by consulting with clients to identify and clarify key business needs; developing outcomes and process measures; translating business requirements; determining data/information needs and data collection methods; developing analysis plans; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting and training end-users; and documenting processes and deliverables.
Gathers data and information on targeted variables in an established systematic fashion by validating data sources; querying, merging, and extracting data across sources; completing routine data refresh and update; developing and/or delivering tools for electronic data collection; and providing user training, support, and documentation.
Develops analytical and/or statistical models enabling informed business decisions by determining data and analytical requirements; creating models leading to actionable insights; and testing, refining, and validating models.
Prepares data for analytic efforts by integrating and consolidating data; ensuring data quality and accuracy; profiling data inaccuracies and recommending process improvements or system changes to enhance overall quality of the data; and cleaning and creating final data set(s) for analysis.
Minimum Qualifications:
Minimum one (1) year experience in a leadership role with or without direct reports.
Bachelors degree in Mathematics, Statistics, Engineering, Social/Physical/Life Science, Business, or related field and Minimum five (5) years experience in data analytics or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Negotiation; Business Planning; Written Communication; Data Extraction; Data Mining; Data Visualization Tools; Statistical Programming Language; Relational Database Management; Vendor Management; Project Management
COMPANY: KAISER
TITLE: Business Sales Analytical Consultant
LOCATION: Oakland, California
REQNUMBER: 1278197
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.