Job Information
Essential Personnel, Inc Customer-Service Office Position (not remote) in Oak Park, Michigan
We are looking to hire for an experienced customer-service and general office position. This would be a full-time position, Monday-Friday, 40 hours per week. This position will work closely with customers, many of whom are long-term customers who have questions about logistics, billing, and orders.
DUTIES AND RESPONSIBILITIES
? Working with incoming callers to determine the proper routing. ? Processing orders ? Setting up logistics ? Working with billing to invoice orders ? Working in customer portals ? Managing inventory ? Other duties as assigned
SKILLS AND EXPERIENCE
? Excellent verbal, written and interpersonal communication skills ? Strong customer service experience ? Excellent follow up skills ? Good listening skills and attention to detail ? Basic Microsoft Office skills (Office 365) ? Office setting experience a plus ? Passionate, Adaptable, Customer Focused and Teamwork oriented
Employment Opportunities Include
? Competitive benefits, including, health, dental 401 (k), Profit Sharing and Pension Plan ? Career Growth