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IHG Franchise Hotel - Assistant Spa and Leisure Manager in Nottingham, United Kingdom

About us

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 34 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun — we love what we do!

We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Day to day

As ‘Assistant Spa and Leisure Manager’ you’ll be on the front line, delivering on our mission!

You’ll understand the importance of a fantastic first and last impression to the happiness of our guests and members. You will inspire a friendly and professional atmosphere so that all of our leisure club users receive welcoming and efficient service at all times.

You’ll be passionate with the ability to motivate, and support your team in order to meet your financial goals and keep your department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.

Requirements

You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and motivating your team.

You’ll be personable with excellent communication skills and have high expectations of yourself and others. You’ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.

You’ll have previous experience working in a similar environment, hold a health and fitness related qualification, including first aid at work, pool responder/national pool lifeguard and pool plant qualification.

Benefits

· Award winning employer

· Competitive Salary

· Worldwide team member benefit programme

· 50% F&B Discount at any UK Valor hotel

· Team member of the month incentive

· Free meals on duty and uniforms provided

· Many Team member celebration events throughout the year

· Incremental holiday allowance based on service

· Apprenticeships available

· Healthcare options

· Pension options

· Complimentary car parking

· Complimentary Leisure club membership

· Discounts off Spa treatments

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