Job Information
Compass Group, North America STRATEGIC SOLUTIONS ASSOCIATE DIRECTOR- NORTHEAST AND MID-ATLANTIC in Not Specified, United States
Compass Corporate
Position Title: STRATEGIC SOLUTIONS ASSOCIATE DIRECTOR- NORTHEAST AND MID-ATLANTIC
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
Compass Group, NA is seeking a Strategic Solutions Associate Director, who shares our values, wants to work with a team of great individuals, and who is committed to being part of our success. Reporting to a Vice President, Strategic Alliance Group (SAG), the Associate Director will support SAG and play a significant role in the retention of key accounts.
This position is a great opportunity for a highly motivated, retention focused individual seeking to grow into a Strategic Solutions Corporate Director role. The Strategic Solutions Associate Director will collaborate with the assigned Vice President, the SAG leadership team, Senior Directors, and Corporate Directors at every stage of the retention process, while learning all of the steps of the SAG process with a focus on client satisfaction and retention.
This position comes with a year-end bonus
Responsibilities:
Maintain the SAG Retention Management Solution (RMS) database
Conduct, type, distribute, and debrief Value Improvement Process Interviews (VIPIs) with select clients
Facilitate monthly updates for key accounts including hosting calls with operating partners and providing a written summary of the updates
Conduct extensive research on key accounts
In conjunction with your assigned Vice President and Senior Director/Corporate Director, conduct retention strategy sessions for key accounts, develop and support the execution of strategic action plans
Support proposal and presentation development in collaboration with internal subject-matter experts (site tours, creative proposal writing and development, pricing strategy and financial modeling, multi-media presentations, etc.)
Lead projects as assigned including developing task grids, assigning responsibilities, and following up to ensure timelines are met
Support the contracting process
Communicate effectively across the organization both horizontally and vertically.
Effectively partner with operating colleagues
Qualifications:
Bachelor’s degree required
- 5 years of management experience, preferably in a multi-unit leadership role and/or multiple discipline experience within the managed services industry
Ability to build and foster relationships with individuals at all levels both internally and externally
Ability to understand and analyze financials
Proficient computer skills (MS Office, excel, etc.)
High energy, positive attitude
Excellent communication/presentation skills
Flexible and able to shift priorities with ease
Strong time management skills with the ability to multi-task
Resourceful and willing to take initiative to get things done
Excellent listening skills
A propensity for continual learning
Ability to work independently and collaboratively
Traits & Skills
Results-oriented - focused on achieving expected results in a timely fashion
Critical thinker - ability to challenge the norm and offer healthy skepticism, imagination, and thinking outside the box
Problem-Solving skills - demonstrates fluidity to shift between the big picture and details.
Effective and engaging communicator - ability to frame out complex scenarios in an easy to understand manner
Influencer - ability to influence others to achieve results without formal authority
Entrepreneurial spirit - proactive; self-motivated; inquisitive; persistent
Detailed oriented - paying close attention to the small particulars and elements of a situation or task
Resilient - ability to successfully adapt and thrive in an ever-changing environment; able to bounce back quickly from challenging experiences
Desire and demonstrated ability to learn and grow with the goal of progressing to Compass Group Corporate Director Strategic Solutions
Willingness to relocate to open Corporate Director territory
Ability to travel up to 50% of the time within the territory
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1357464
Compass Corporate
CARMEN BAKER
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