State of Massachusetts Employment Counselor / Veterans Representative in Norwood, Massachusetts

The Department of Career Services (DCS) oversees the Commonwealth's network of One-Stop Career Centers that assist businesses in finding qualified workers and providing job seekers with career guidance, as well as referral to jobs and training. DCS strengthens the Career Center system through continuous improvement processes, and innovative business practices that maximize resources, foster partnerships, and engage employers to ensure a skilled, motivated, and adaptable workforce capable of meeting the emerging labor market needs of the Commonwealth, now and in the future.

The Veterans Employment Representative in this Department of Career Services (DCS) position will be responsible for providing intensiveservices and facilitating placements to meet the employment and training needs of veterans, prioritizing service to special disabled veterans, other disabled veterans, and other categories of veterans in accordance with prioritiesdetermined by the Secretary of Labor (Secretary). Duties include reviewing and analyzing Career Center Veterans informationthrough records, tests, interviews and observations; advising clients on such matters as creating employment plans and developing job search techniques; conferring with agency staff and others on clients' behalf; conducting counselinginterviews; responding to inquiries regarding eligibility for/benefits of procedures related to various Career Center programs; acting as liaison to associated public and private service organizations; compiling educational and other information as needed and performing related duties as required.

Incumbent may be out-stationed at other Career Centers or agencies in order to ensure services to Veteran customers, based on federal funding levels and geographical proximity.

Special Requirements:

This position must be filled by a veteran. Preference in hiring will be as follows: 1) Qualified disabled veteran of the Vietnam era, 2) Any other qualified disabled veteran, and 3) Qualified non-disabled veteran, e.g., spouses of any persons who die of service-connected disabilities; spouses of certain active duty individuals forcibly detained or listed as missing in action (MIA); or spouses of 100% disabled veterans, per Title 38, USC Section 2001 (5).

Preferred Qualifications:

  • Interviewing and recruitment skills

  • Experience with assisting Veterans in translating their military skills into the civilian sector

  • Ability to conduct job search workshops

  • Ability to administer and score aptitude tests, skills, tests, and personal interest inventories

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling, or (B) any equivalent combination of the required experience and the substitutions below.


I. A Bachelor's or higher degree with a major in counseling or guidance may be substituted for the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements: None.

*An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Community and Social Services

Organization: *Department of Workforce Development

Title: Employment Counselor / Veterans Representative

Location: Massachusetts-Norwood - 32 Day Street

Requisition ID: 180004V1